Strategist, Agent Development - Tech, Media & Telecom

Sierra
San Francisco, New York
Workplace: OnsiteFull timeUSD 200,000 - 290,000 annuallyFunction: Product ManagementEducation: bachelorsSkills: ["Customer obsession","Communication","Strategic problem-solving","Analytical thinking","Ownership"]

Own how AI agents come to life for enterprise customers in telecom, media, and technology. Take agents from scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Serve as a trusted strategic advisor to executives and partner with customer teams to run working sessions and troubleshoot in real time. Feed unmet customer needs back into Sierra’s product and research roadmap.

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Sierra
Sierra
2 days ago

Strategist, Agent Development - Tech, Media & Telecom

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own how AI agents come to life for enterprise customers in telecom, media, and technology. Take agents from scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Serve as a trusted strategic advisor to executives and partner with customer teams to run working sessions and troubleshoot in real time. Feed unmet customer needs back into Sierra’s product and research roadmap.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own the agent development life cycle—from initial scope and conversation design through tooling, evaluation, launch, and continuous iteration in production.
  • •Translate business goals into agents that outperform, tuning relentlessly until performance is strong in real-world conditions.
  • •Act as a trusted strategic advisor to enterprise leaders by sitting with executives, understanding what success means, and shaping AI strategy.
  • •Partner with customer working teams day to day by running working sessions and troubleshooting issues as they arise to keep builds on track.
  • •Impact product by surfacing unmet needs from customer work and feeding them back to research and platform teams.

Pay and Benefits

Salary: USD 200,000 - 290,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityParental LeaveRetirement

Key Requirements

  • •Customer obsession and genuine energy engaging directly with customers and building trusted relationships in complex organizations.
  • •Clear, direct, and persuasive communication across technical and non-technical audiences.
  • •Strategic problem-solving in ambiguity, with strong analytical and critical-thinking skills to spot risks and adapt quickly.
  • •Technical aptitude to engage with technical concepts such as API documentation, data models, and system architecture.
  • •Interest in telecommunications, media, and technology, with experience across telecom, streaming/digital media, enterprise/consumer tech, or customer care/billing/identity/support systems.
Experience:TelecommunicationsMediaTechnologyStreamingDigital media
Education:Bachelor's
Skills:Customer obsessionCommunicationStrategic problem-solvingAnalytical thinkingOwnership
Tech Stack:AILLM agentsLLMsEval frameworksAgent toolingRAGPrompt engineeringAPI documentationData modelsSystem architecture

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
Website