Global Payments

4 days ago

Junior Contact Center Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide friendly customer support for incoming calls and long-term relationships with payment card acceptors. Contact clients by phone and email, answer ongoing questions about company products, and support updates by implementing changes in internal systems. Join eService’s Contact Center team in Poland with comprehensive onboarding training; you’ll work shifts (mornings/evenings), including weekends as needed, and handle requests efficiently under time pressure.

Location: Warsaw

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Handle incoming calls and provide friendly customer service to build long-term relationships.
•Contact payment card acceptors by phone and email as company clients.
•Answer current questions about company products.
•Implement changes in internal systems.
•Support the Contact Center team within eService’s payments acceptance environment.

Key Requirements

•No prior experience required; you’ll be trained through a comprehensive onboarding program.
•Ability to build relationships and maintain a positive attitude toward people.
•Willingness to work in shifts (morning/evening), including weekends and sometimes holidays.
•Ability to work effectively under time pressure.
•Active, polite, and enthusiastic approach to customer service.

Skills:Customer focusRelationship buildingPositive attitudeWork under pressurePolite communication

Company Brief

Global Payments

Global Payments provides payment technology and software solutions for merchants, issuers, and partners worldwide, enabling electronic payments, omni-channel commerce, and value-added services across industries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Atlanta, United States

Founded: 2001

Website LinkedIn

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Global Payments

4 days ago

Junior Contact Center Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Warsaw

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Handle incoming calls and provide friendly customer service to build long-term relationships.
•Contact payment card acceptors by phone and email as company clients.
•Answer current questions about company products.
•Implement changes in internal systems.
•Support the Contact Center team within eService’s payments acceptance environment.

Key Requirements

•No prior experience required; you’ll be trained through a comprehensive onboarding program.
•Ability to build relationships and maintain a positive attitude toward people.
•Willingness to work in shifts (morning/evening), including weekends and sometimes holidays.
•Ability to work effectively under time pressure.
•Active, polite, and enthusiastic approach to customer service.

Skills:Customer focusRelationship buildingPositive attitudeWork under pressurePolite communication

Company Brief

Global Payments

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Atlanta, United States

Founded: 2001

Website LinkedIn