Enterprise Account Manager - Personal Systems

HP
Kuala Lumpur
Full timeFunction: Customer Success & Account ManagementExperience: 7-10 yearsEducation: bachelorsSkills: ["Effective Communication","Results Orientation","Learning Agility","Digital Fluency","Customer Centricity"]

Engage enterprise clients to design tailored solutions using deep product and industry knowledge. Prepare and deliver sales presentations, grow existing accounts, and identify upsell and cross-sell opportunities in collaboration with account managers. Own mid-to-large account contract renewals with a focus on higher total contract value. Partner with cross-functional teams to ensure seamless customer experiences, mentor junior sales team members, and track KPIs and pipeline to drive revenue targets.

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FursaFursa
HP
HP
2 days ago

Enterprise Account Manager - Personal Systems

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Last checked: 3 hours agoStatus: Live

Job Summary

Engage enterprise clients to design tailored solutions using deep product and industry knowledge. Prepare and deliver sales presentations, grow existing accounts, and identify upsell and cross-sell opportunities in collaboration with account managers. Own mid-to-large account contract renewals with a focus on higher total contract value. Partner with cross-functional teams to ensure seamless customer experiences, mentor junior sales team members, and track KPIs and pipeline to drive revenue targets.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Engage with clients to design tailored solutions using deep product and industry knowledge.
  • •Prepare and deliver sales presentations to prospective clients and articulate product/service value.
  • •Identify and nurture upselling, cross-selling, and growth opportunities within existing accounts.
  • •Focus on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
  • •Monitor sales metrics and KPIs (conversion rates, sales pipeline, revenue targets) and stay updated on industry trends and sales techniques.

Key Requirements

  • •Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.
  • •Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline, or commensurate work experience.
  • •Ability to demonstrate deep understanding of the organization’s products/services and the industry to position offerings effectively.
  • •Experience engaging clients to understand needs and analyze challenges to provide tailored solutions aligned to business and IT goals.
  • •Strong sales skills including solution selling, presales, product demonstration, and sales prospecting.
Experience:7-10 years
Education:Bachelor's in Sales, Marketing, Business Administration, or related discipline
Skills:Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer Centricity

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn