Service Engineer (Shanghai, SH, CN, 200051)
Shanghai
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Customer focus","Training","Problem-solving","Communication","Reporting"]Own after-sales service for the assigned region by planning and executing customer service actions, maintaining customer equipment records, and supporting guidance for installation, commissioning, troubleshooting, and follow-up visits. Train customers’ operators and internal/agent service personnel to ensure proper operation and maintenance. Identify retrofit opportunities, support regional sales, report field issues for continuous product quality improvement, and submit required monthly and annual reports.

