Field Service Professional- Ashland, VA (Ashland, VA, Virtual, 23005)

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Sales mindset","Customer-facing communication","Integrity","Rapport building","Technical troubleshooting"]

Install, service, and troubleshoot Vivint smart home technology for customers, including security cameras, smart locks, and home automation systems. You’ll also take a consultative approach by evaluating homes on-site and recommending upgrades or service enhancements. Train homeowners to use their new systems, follow a strong safety culture with home safety analysis, and grow through coaching to advance within the organization.

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NRG Energy
NRG Energy
1 month ago

Field Service Professional- Ashland, VA (Ashland, VA, Virtual, 23005)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Closed

Job Summary

Install, service, and troubleshoot Vivint smart home technology for customers, including security cameras, smart locks, and home automation systems. You’ll also take a consultative approach by evaluating homes on-site and recommending upgrades or service enhancements. Train homeowners to use their new systems, follow a strong safety culture with home safety analysis, and grow through coaching to advance within the organization.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend/sell equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new system to protect their families.
  • •Conduct a safety analysis of every home to ensure a safe workplace for technicians and customers.
  • •Provide customer education and benefit from consistent coaching and leadership training to grow within the organization.

Pay and Benefits

Perks:Paid TrainingPaid HolidaysPaid Leave401kCompany VehicleGas CardEquity

Key Requirements

  • •A valid driver’s license and a good driving record.
  • •Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
  • •A sales mindset; experience in retail, B2C sales, insurance, or service-based sales is a major plus.
  • •Customer-first attitude with integrity and ability to build rapport with diverse customers.
  • •Physical ability to lift/carry up to 45 lbs, climb ladders up to 14 feet, and work in confined spaces like attics.
Skills:Sales mindsetCustomer-facing communicationIntegrityRapport buildingTechnical troubleshooting
Licenses:Driver’s license
Tech Stack:Security camerasSmart locksHome automation systemsTabletCell phone

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn