Manager, IOC Sector (Fort Worth, TX, US)

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 5+ yearsSkills: ["Interpersonal skills","Collaboration","Negotiation","Strategic thinking","Sound judgment"]

Manage and supervise on-duty Dispatchers during scheduled and irregular operations within the IOC (Integrated Operations Control) team. Coordinate with stakeholders to monitor and respond to disruptions such as weather, mechanical issues, ATC constraints, fuel supplies, security and labor problems. Set objectives aligned to the airline’s operating plan, ensure compliance with OSHA/TSA/FAA and DOT requirements, and advocate for passenger protections under DOT 259 while driving continuous improvement.

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American Airlines Group
American Airlines Group
2 hours ago

Manager, IOC Sector (Fort Worth, TX, US)

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Last checked: 2 hours agoStatus: Live

Job Summary

Manage and supervise on-duty Dispatchers during scheduled and irregular operations within the IOC (Integrated Operations Control) team. Coordinate with stakeholders to monitor and respond to disruptions such as weather, mechanical issues, ATC constraints, fuel supplies, security and labor problems. Set objectives aligned to the airline’s operating plan, ensure compliance with OSHA/TSA/FAA and DOT requirements, and advocate for passenger protections under DOT 259 while driving continuous improvement.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Manage and supervise on-duty Dispatchers during scheduled and non-scheduled operations in the IOC team.
  • •Lead coordination across stakeholders and front-line teams during irregular operations.
  • •Monitor and respond to disruption drivers including weather, aircraft mechanical problems, air traffic control constraints, fuel supplies, security issues, and labor problems.
  • •Develop and implement procedures to ensure compliance with governmental requirements (OSHA, TSA, FAA, and DOT).
  • •Advance continuous improvement by reducing cost, gaining efficiencies, and improving customer service and employee experience.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s or Master’s degree or equivalent training/experience.
  • •5+ years of leadership experience leading large teams in Technical Operations, Integrated Operations Control, Airport Operations, or Cargo, including unionized frontline workgroups.
  • •In-depth knowledge of the airline industry and technical operations, American Airlines business strategy, policies/procedures, and collective bargaining agreements.
  • •Strong technical knowledge of aircraft maintenance procedures, as well as FAA policies, practices, and procedures.
  • •FAA Aircraft Dispatcher Certificate (preferred).
Experience:5+ yearsAirline industryTechnical operationsIntegrated operations controlAirport operationsCargo operations
Skills:Interpersonal skillsCollaborationNegotiationStrategic thinkingSound judgment
Certifications:FAA Aircraft Dispatcher Certificate

Eligibility

Security Clearance:Access to classified information

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn