Citizens Bank

1 week ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Serve as the face of the branch by getting to know customers and providing trusted financial advice. Recommend tailored solutions for spending, saving, borrowing, investing, and goals like buying a home or opening a credit card. Use digital and mobile-first banking tools, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule checkups. Ensure compliance with banking policies, cash handling, and SAFE Act/NMLS requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Mid level

Key Responsibilities

•Provide recommendations and assist customers with financial solutions across spending, saving, borrowing, and investing needs.
•Help customers understand personal financial goals and recommend tailored solutions (e.g., future planning, home buying, credit cards).
•Introduce customers to digital and mobile-first ways to handle banking transactions via the app and ATMs.
•Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs.
•Handle outbound customer acquisition calls, schedule financial checkup appointments, and follow all policies for cash handling and compliance.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly

Perks:Health InsuranceDentalVision401kTuition AssistanceParental LeaveFlexible Work

Key Requirements

•High school degree or GED.
•2 years of sales and customer service experience, demonstrating ability to meet or exceed goals.
•Ability to ask questions to identify customer needs and improve relationships.
•Proven success building relationships and recommending/referring products and services in-person and by phone.
•Demonstrated ability using digital technology to support business goals; work branch hours including weekends/evenings.

Experience:2+ yearsBankingConsumer financeSalesCustomer service

Education:High School

Skills:CommunicationProblem-solvingRelationship buildingCustomer-centricityMultitasking

Licenses:NMLS

Tech Stack:Mobile bankingDigital bankingATMs

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Mid level

Key Responsibilities

•Provide recommendations and assist customers with financial solutions across spending, saving, borrowing, and investing needs.
•Help customers understand personal financial goals and recommend tailored solutions (e.g., future planning, home buying, credit cards).
•Introduce customers to digital and mobile-first ways to handle banking transactions via the app and ATMs.
•Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs.
•Handle outbound customer acquisition calls, schedule financial checkup appointments, and follow all policies for cash handling and compliance.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly

Perks:Health InsuranceDentalVision401kTuition AssistanceParental LeaveFlexible Work

Key Requirements

•High school degree or GED.
•2 years of sales and customer service experience, demonstrating ability to meet or exceed goals.
•Ability to ask questions to identify customer needs and improve relationships.
•Proven success building relationships and recommending/referring products and services in-person and by phone.
•Demonstrated ability using digital technology to support business goals; work branch hours including weekends/evenings.

Experience:2+ yearsBankingConsumer financeSalesCustomer service

Education:High School

Skills:CommunicationProblem-solvingRelationship buildingCustomer-centricityMultitasking

Licenses:NMLS

Tech Stack:Mobile bankingDigital bankingATMs

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website