Senior Customer Engineer, Majors, San Francisco

Cloudflare
San Francisco
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presentation","Relationship-building","Problem-solving","Cross-functional collaboration"]

Senior-level, customer-facing solutions engineer responsible for pre-sales with large accounts, building long-term technical relationships, designing Cloudflare-based solutions, and driving revenue opportunities. You’ll engage executives and technical buyers, coordinate with product/engineering, and represent Cloudflare at industry events while shaping security and networking architectures for major accounts.

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FursaFursa
Cloudflare
Cloudflare
7 months ago

Senior Customer Engineer, Majors, San Francisco

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Senior-level, customer-facing solutions engineer responsible for pre-sales with large accounts, building long-term technical relationships, designing Cloudflare-based solutions, and driving revenue opportunities. You’ll engage executives and technical buyers, coordinate with product/engineering, and represent Cloudflare at industry events while shaping security and networking architectures for major accounts.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Build and maintain long term technical relationships with the technical buyers at assigned accounts, becoming a trusted advisor to stakeholders.
  • •Deeply understand business-critical issues and provide meaningful solution designs to facilitate Cloudflare’s integration into the customer’s infrastructure, coordinating with Cloudflare colleagues across sales and procurement.
  • •Identify and drive technical conversations across lines of business within accounts to uncover new revenue opportunities and demonstrate value.
  • •Empower customers in their security and network transformation journeys by helping define strategies and architect security controls aligned with Cloudflare product suites.
  • •Be the voice of the customer internally, engaging with Product and Engineering to meet customer needs and represent Cloudflare at industry events.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityParental LeaveLearning BudgetRemote WorkPaid LeaveAnnual Bonus

Key Requirements

  • •Strong experience in large account pre-sales management and pre-sales leadership
  • •Excellent verbal and written communications skills suited for executive-level engagement
  • •Ability to build and maintain long-term technical relationships with executives, managers, and individual contributors
  • •Ability to understand business-critical issues and design meaningful solutions that facilitate technical validation
  • •Experience coordinating across sales, procurement, and engineering teams to drive opportunities
Experience:Enterprise softwareSaaSCloud compute
Skills:CommunicationPresentationRelationship-buildingProblem-solvingCross-functional collaboration
Languages:English
Tech Stack:JavaScriptPythonGolangBASHAWSGCPAzureDNSTLSDDoSWAFServerlessSD-WANMPLSGTHTTPUTC

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn