Sr Customer Development Representative

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service orientation","Sales attitude","Work under pressure","Communication"]

Manage a portfolio of clients and drive strategic client conversations by understanding business needs and delivering creative, flexible solutions. After closing sales, properly hand off customer relationships to relationship managers. Provide excellent customer service by resolving enquiries and complaints effectively. Contribute to team-building and continuous improvement, and maintain fair outcomes and orderly, transparent market operations.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Manage a portfolio of clients and drive strategic client conversations by understanding business needs and delivering creative, flexible solutions. After closing sales, properly hand off customer relationships to relationship managers. Provide excellent customer service by resolving enquiries and complaints effectively. Contribute to team-building and continuous improvement, and maintain fair outcomes and orderly, transparent market operations.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and serve as a trusted advisor
  • •Lead strategic dialogues with clients and deliver creative, flexible customer solutions
  • •Hand over customer relationships to relationship managers after closing sales
  • •Provide excellent customer service and ensure enquiries and complaints are resolved to customer satisfaction
  • •Participate in team building and support fair outcomes and orderly, transparent operation of financial markets

Key Requirements

  • •University degree or above recognized by the state
  • •Strong interpersonal and effective presentation skills
  • •Well-developed service and sales attitude with ability to work under pressure
  • •Presentable, outgoing, and persuasive
  • •Good oral and written English is preferable
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService orientationSales attitudeWork under pressureCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn