Lead Teller

Serve as a problem-solver in an in-person branch by resolving complex client service issues, listening for financial wellness needs, and transitioning clients to a banker for deeper conversations. Lead and coach tellers to ensure efficient, accurate teller operations, manage teller line scheduling and staffing issues, and support branch compliance with regulatory, security, and internal audit controls. Promote products and services, maintain knowledge of fees and policies, and participate in daily huddles and debriefs.