Director, People Business Partner (Global Operations)

SoFi Technologies
New York
Workplace: OnsiteFull timeUSD 160,000 - 275,000 annuallyFunction: Executive & General ManagementSkills: ["People management","Mentoring","Strategic partnership","Coaching","Relationship-building"]

Lead and implement people strategy for the Operations organization, partnering with Global Operations leadership and serving as a trusted advisor across member service delivery, fraud prevention, and collections. Manage and develop a team of People Business Partners, align HR programs such as performance management and compensation/benefits, and use data to diagnose root causes and improve organizational health. Champion culture, inclusion, and compliance while influencing leaders at all levels.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
SoFi Technologies
SoFi Technologies
2 months ago

Director, People Business Partner (Global Operations)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and implement people strategy for the Operations organization, partnering with Global Operations leadership and serving as a trusted advisor across member service delivery, fraud prevention, and collections. Manage and develop a team of People Business Partners, align HR programs such as performance management and compensation/benefits, and use data to diagnose root causes and improve organizational health. Champion culture, inclusion, and compliance while influencing leaders at all levels.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Manage and mentor People Business Partners, ensuring their growth and continuous development.
  • •Partner with Operations leaders to shape and implement people strategies aligned to business goals, including performance management and compensation/benefits.
  • •Identify root causes of complex organizational challenges and implement creative people solutions.
  • •Coach leaders to influence strong decision-making and support long-term organizational growth and resilience.
  • •Use data insights to uncover trends, improve organizational health, and champion diversity, equity, and inclusion.

Pay and Benefits

Salary: USD 160,000 - 275,000 annually

Key Requirements

  • •Demonstrated experience directly managing and developing People Business Partner teams.
  • •Progressive HR experience in dynamic environments, balancing big-picture thinking with hands-on execution.
  • •Experience supporting and coaching leaders at all levels, including VP and above-level leaders.
  • •Proficiency using data to uncover trends and guide HR decisions and organizational changes.
  • •Strong HR knowledge across compensation, performance management, employee engagement/relations, and diversity, equity, and inclusion.
Experience:BankingTech
Skills:People managementMentoringStrategic partnershipCoachingRelationship-building
Languages:English
Tech Stack:Workday

Company Brief

SoFi Technologies
Provides digital financial services including lending, banking, investing, and credit products through a consumer-focused online platform. SoFi serves individuals looking to manage money, borrow, save, invest, and protect their finances in one place.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn