Guest Ambassador - Truliant Amphitheater

Live Nation Entertainment
Charlotte
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Teamwork","Problem-solving","Judgment","Diplomacy"]

Interact positively with guests at a live event venue, providing information and assistance to ensure an enjoyable experience. Communicate venue policies and procedures, answer questions about programs like upgrades and merchandise, and help guests with seating, lost items, and complaints. Direct guests to restrooms and concessions to reduce wait times, support sustainability initiatives, and coordinate end-of-show venue closeout and reporting issues.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
3 months ago

Guest Ambassador - Truliant Amphitheater

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Interact positively with guests at a live event venue, providing information and assistance to ensure an enjoyable experience. Communicate venue policies and procedures, answer questions about programs like upgrades and merchandise, and help guests with seating, lost items, and complaints. Direct guests to restrooms and concessions to reduce wait times, support sustainability initiatives, and coordinate end-of-show venue closeout and reporting issues.
Location: Charlotte
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Communicate venue policies and procedures as guests enter the venue.
  • •Proactively assist guests to ensure an enjoyable experience and greet guests as they enter and leave.
  • •Answer guest questions about common venue programs such as upgrades and merchandise.
  • •Assist guests with seating needs, seat relocation, meet & greets, and locating lost items.
  • •Support sustainability initiatives and help close out the venue while reporting maintenance and cleaning issues to the appropriate manager.

Key Requirements

  • •High School Diploma or equivalent
  • •At least 2 years in guest service and communications
  • •Creative thinker and problem solver
  • •Excellent verbal, written, and interpersonal communication skills
  • •Strong sense of judgment, tact, diplomacy, and teamwork
Experience:2+ years
Education:High School
Skills:CommunicationTeamworkProblem-solvingJudgmentDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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