Research Lead, Audience Insights, News Product
The New York Times
New York
Workplace: HybridFull timeUSD 110,000 - 135,000Function: Research & Scientific (R&D)Experience: 8+ yearsSkills: ["Human-centered design","Cross-functional collaboration","Research synthesis","Communication","User empathy"]Lead end-to-end human-centered research for the News Product to place reader-centric insights at the core of product development. Drive short- and long-term strategy using qualitative and quantitative methods, behavioral data, proprietary/industry research, and A/B testing. Partner closely with Design, Product, Engineering, Marketing, and Data to shape app experiences, content preferences, commenting, and community—while managing external research vendors.

