Fever Up

2 months ago

Support Agent - Mexico

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support Agent assisting Candlelight operations in Mexico City with a focus on admin, documentation, and financial processes. You will manage event records, contracts, and permits, coordinate signatures, support vendor payments and invoicing, and help keep cross-functional stakeholders aligned in a fast-paced, international environment.

Location: Mexico City

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Manage and maintain organized records of event documentation, contracts, permits, and signed official documents.
•Coordinate signature collection and follow up with stakeholders on pending documentation.
•Prepare documentation for event execution and shipment when required.
•Ensure accurate filing, tracking, and proper record-keeping across administrative processes.
•Register and organize supplier invoices and support tracking of payments related to vendors, permits, and administrative services

Key Requirements

•You live in Mexico City and are legally eligible to work here.
•You speak Spanish fluently & advanced English (B2 level).
•Experience in structured operations, support or admin roles.
•Strong attention to detail, process orientation and follow-through.
•Comfort using Google Sheets or Excel (intermediate level or higher)

Experience:Live eventsEntertainmentHospitality

Skills:Attention to detailOrganizationCommunicationProblem-solvingTeamwork

Languages:SpanishEnglish

Tech Stack:Google SheetsExcelAirtableNotionMonday.com

Company Brief

Fever Up

Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.

Industry: Events & Live Entertainment

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Madrid, Spain

Founded: 2011

Website LinkedIn

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Fever Up

2 months ago

Support Agent - Mexico

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Manage and maintain organized records of event documentation, contracts, permits, and signed official documents.
•Coordinate signature collection and follow up with stakeholders on pending documentation.
•Prepare documentation for event execution and shipment when required.
•Ensure accurate filing, tracking, and proper record-keeping across administrative processes.
•Register and organize supplier invoices and support tracking of payments related to vendors, permits, and administrative services

Key Requirements

•You live in Mexico City and are legally eligible to work here.
•You speak Spanish fluently & advanced English (B2 level).
•Experience in structured operations, support or admin roles.
•Strong attention to detail, process orientation and follow-through.
•Comfort using Google Sheets or Excel (intermediate level or higher)

Experience:Live eventsEntertainmentHospitality

Skills:Attention to detailOrganizationCommunicationProblem-solvingTeamwork

Languages:SpanishEnglish

Tech Stack:Google SheetsExcelAirtableNotionMonday.com

Company Brief

Fever Up

Industry: Events & Live Entertainment

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Madrid, Spain

Founded: 2011

Website LinkedIn