Executive, Virtual Account Management (12 months contract)

Delivery Hero
Lahore
Workplace: OnsiteContractFunction: SalesExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Negotiation","Data-driven","Process-oriented","Ownership"]

Manage a portfolio of 400+ foodpanda vendor accounts in Lahore, driving vendor operating hour and fail-rate targets while selling growth products/tools to increase weekly and monthly performance. Serve as the main point of contact with end-to-end ownership, ensuring vendor satisfaction through relationship building and after-sales support. Use data to assess vendor performance, retain customers, and collaborate with finance, deals, partner care, and sales to resolve issues.

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FursaFursa
Delivery Hero
Delivery Hero
15 hours ago

Executive, Virtual Account Management (12 months contract)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Manage a portfolio of 400+ foodpanda vendor accounts in Lahore, driving vendor operating hour and fail-rate targets while selling growth products/tools to increase weekly and monthly performance. Serve as the main point of contact with end-to-end ownership, ensuring vendor satisfaction through relationship building and after-sales support. Use data to assess vendor performance, retain customers, and collaborate with finance, deals, partner care, and sales to resolve issues.
Location: Lahore
Workplace: Onsite
Employment Type: Contract · 12 months
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Manage a portfolio of 400+ vendors.
  • •Drive vendor targets for operating hours and fail rate while achieving weekly/monthly targets.
  • •Reach out to/call vendors to sell growth products/tools on the foodpanda platform.
  • •Take end-to-end account ownership as the main point of contact for requests/issues and ensure vendor satisfaction.
  • •Use data-driven analysis to understand vendor performance and retain accounts; coordinate with internal teams for troubleshooting.

Key Requirements

  • •Bachelor's degree in Business Administration or a relevant field.
  • •1–2 years of experience managing clients or accounts.
  • •Strong communication and negotiation skills.
  • •Sales experience in account management or sales in FMCG, B2B, or e-commerce.
  • •Experience with Microsoft Office, especially Excel, or Google equivalents.
Experience:1-2 yearsFMCGB2BE-commerce
Education:Bachelor's in Business Administration
Skills:CommunicationNegotiationData-drivenProcess-orientedOwnership
Languages:English
Tech Stack:Microsoft OfficeExcelGoogle equivalents

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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