Technology Strategy & Operations Lead (Hybrid position in Irving, TX or Charlotte, NC)

NTT
Charlotte
Workplace: HybridFull timeUSD 117,600 - 156,800 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Organizational skills","Attention to detail","Ownership mindset","Problem-solving","Collaboration"]

Lead operational strategy for the Strategic Technology Planning (STP) organization by assessing and modernizing processes, tools, and execution models across Core Infrastructure Services (CIS). Drive automation and data-driven execution improvements, design strategic roadmaps, and translate operational findings into executive-ready dashboards, insights, and recommendations using tools like Power BI, Tableau, Confluence, and Jira. Provide ongoing and ad-hoc analytical support for CIS leadership and initiatives.

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FursaFursa
NTT
NTT
1 month ago

Technology Strategy & Operations Lead (Hybrid position in Irving, TX or Charlotte, NC)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live

Job Summary

Lead operational strategy for the Strategic Technology Planning (STP) organization by assessing and modernizing processes, tools, and execution models across Core Infrastructure Services (CIS). Drive automation and data-driven execution improvements, design strategic roadmaps, and translate operational findings into executive-ready dashboards, insights, and recommendations using tools like Power BI, Tableau, Confluence, and Jira. Provide ongoing and ad-hoc analytical support for CIS leadership and initiatives.
Location: Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Assess STP processes and tooling with focus on risk/compliance workflows, control automation, and priority problem-solving for CIS leadership.
  • •Identify inefficiencies and wasted work across STP processes and convert findings into actionable improvement opportunities.
  • •Build and maintain an execution roadmap focused on automating processes and eliminating non-value-added work.
  • •Use enterprise tools (Power BI, Tableau, Confluence, Jira) to create more efficient, transparent, and scalable ways of executing work.
  • •Provide operational/analytical support for initiatives and ad-hoc requests, delivering executive-ready insights, dashboards, and presentations.

Pay and Benefits

Salary: USD 117,600 - 156,800 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid Leave

Key Requirements

  • •5+ years of technology infrastructure engineering and solutions experience (or equivalent via work, training, military experience, or education).
  • •5+ years enterprise infrastructure acumen in operational processes and tooling within a financial services environment.
  • •3+ years using enterprise execution/collaboration platforms such as Jira, Confluence, Power BI, and Tableau.
  • •3+ years using Tableau, including self-managed ETL and data modeling processes.
  • •5+ years translating data into actionable insights and solution-oriented recommendations.
Experience:5+ yearsFinancial servicesEnterprise infrastructureRisk & complianceAutomationData visualization
Skills:Organizational skillsAttention to detailOwnership mindsetProblem-solvingCollaboration
Tech Stack:Power BITableauConfluenceJiraETLData modeling

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn