Associate.Customer Care.Aster Medical Centre-Al Khor

Aster
Doha
Full timeFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Communication","Empathy","Customer service","Problem-solving","Teamwork"]

Customer care associate at a major GCC healthcare provider, supporting patients at Aster Medical Centre-Al Khor in Doha. You will handle inquiries, assist with appointments and services, coordinate with clinical staff, and help maintain patient information to ensure a smooth and patient-centric experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Aster
Aster
7 months ago

Associate.Customer Care.Aster Medical Centre-Al Khor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Customer care associate at a major GCC healthcare provider, supporting patients at Aster Medical Centre-Al Khor in Doha. You will handle inquiries, assist with appointments and services, coordinate with clinical staff, and help maintain patient information to ensure a smooth and patient-centric experience.
Location: Doha
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)

Key Responsibilities

  • •Assist patients and visitors with inquiries and provide information on services
  • •Schedule, reschedule, and coordinate appointments and admissions
  • •Navigate patient records and data entry to ensure accurate information
  • •Coordinate with nursing and clinical staff to support patient flow
  • •Maintain a courteous, professional, and compliant front-desk environment

Key Requirements

  • •Bachelor's degree
  • •Excellent communication and interpersonal skills
  • •Customer service or front-desk experience preferred
  • •Ability to work in a fast-paced healthcare environment
  • •Basic computer skills and data entry accuracy
Experience:HealthcareHospital
Education:Bachelor's
Skills:CommunicationEmpathyCustomer serviceProblem-solvingTeamwork

Company Brief

Aster
Aster DM Healthcare operates hospitals, clinics, pharmacies and diagnostic centers across the Middle East and India, delivering integrated primary, secondary and tertiary healthcare services along with specialty care and allied medical services.
Industry: Healthcare Providers
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1987
WebsiteLinkedIn