SMB Account Manager - Dubai

Deliveroo
Dubai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsSkills: ["Analytical","Problem-solving","Organizational","Team-player","Interpersonal skills","Adaptability"]

Manage a portfolio of Deliveroo’s key restaurant partners across Dubai, owning stakeholder relationships and driving growth and profitability through data-driven analysis. Partner cross-functionally with teams like Marketing and Operations to launch new initiatives, while acting as a restaurant consultant using industry knowledge. This role is for an analytical, relationship-focused Account Manager fluent in English and Arabic, with 3–5 years of relevant experience.

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FursaFursa
Deliveroo
Deliveroo
1 day ago

SMB Account Manager - Dubai

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Last checked: 13 hours agoStatus: Live

Job Summary

Manage a portfolio of Deliveroo’s key restaurant partners across Dubai, owning stakeholder relationships and driving growth and profitability through data-driven analysis. Partner cross-functionally with teams like Marketing and Operations to launch new initiatives, while acting as a restaurant consultant using industry knowledge. This role is for an analytical, relationship-focused Account Manager fluent in English and Arabic, with 3–5 years of relevant experience.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of Deliveroo’s most important restaurant partners, including high-sales-volume drivers and global brands
  • •Own relationships with key restaurant industry stakeholders
  • •Analyze data to drive growth and profitability for partners and for Deliveroo
  • •Work cross-functionally with teams such as Marketing and Operations to drive new initiatives
  • •Provide best-in-class support as a restaurant consultant using data-driven insight and industry knowledge

Pay and Benefits

Perks:Annual LeaveHealth InsuranceFlight AllowanceMaternity BenefitsPaternity Benefits

Key Requirements

  • •Minimum 3-5 years of experience in a relevant industry
  • •Strong analytical and problem-solving skills
  • •Well-organized with strong team-player qualities
  • •Strong interpersonal skills to build and maintain relationships
  • •Agile and highly adaptable in a fast-paced environment; strong restaurant industry knowledge is a plus
Experience:3-5 yearsRestaurant industry
Skills:AnalyticalProblem-solvingOrganizationalTeam-playerInterpersonal skillsAdaptability
Languages:EnglishArabic

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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