Procurement Administrator (Hook, Hampshire, GB, RG27 9UY)

Serco
United Kingdom
Workplace: HybridFull timeGBP 27,000 - 29,500 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Attention to detail","Communication","Customer focus","Problem-solving","Process improvement"]

Support the Global Purchase to Pay (P2P) team across the source-to-pay journey by handling procurement helpdesk queries, advising teams on policy and correct buying practices, and managing supplier onboarding. Maintain high-quality procurement and P2P system records, resolve data and process issues with AP/procurement/tech partners, and drive continuous improvements by identifying recurring problems and helping roll out system/process changes.

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FursaFursa
Serco
Serco
1 day ago

Procurement Administrator (Hook, Hampshire, GB, RG27 9UY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support the Global Purchase to Pay (P2P) team across the source-to-pay journey by handling procurement helpdesk queries, advising teams on policy and correct buying practices, and managing supplier onboarding. Maintain high-quality procurement and P2P system records, resolve data and process issues with AP/procurement/tech partners, and drive continuous improvements by identifying recurring problems and helping roll out system/process changes.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Act as a first-line contact for procurement queries via phone, email, and support channels.
  • •Manage and track helpdesk tickets, investigating issues and driving first-time fix where possible.
  • •Support supplier onboarding by reviewing forms, completing due diligence, issuing forms by risk profile, and gathering approvals.
  • •Maintain and update supplier master data, including fraud verification checks.
  • •Maintain accurate procurement data and P2P system records, resolve data issues with AP/procurement/tech teams, and support testing/rollout of process or system changes.

Pay and Benefits

Salary: GBP 27,000 - 29,500 annually
Perks:Hybrid WorkingAnnual LeavePensionHealth InsuranceEmployee Assistance

Key Requirements

  • •GCSE level English or equivalent experience.
  • •Experience in Procurement Ops, Finance, or a high-volume Customer Service environment.
  • •Ability to follow process accurately with strong attention to detail.
  • •Clear, confident communication with stakeholders at all levels.
  • •Ability to thrive in a fast-paced environment, take ownership of resolutions, and identify operational improvements.
Experience:Procurement opsFinanceCustomer service
Education:High School
Skills:Attention to detailCommunicationCustomer focusProblem-solvingProcess improvement
Languages:English

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn