Service Manager
Carvana
Dallas
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Leadership","Analysis","Decision making","Teamwork"]Lead dealership service operations to achieve revenue, gross profit, and customer satisfaction targets. Oversee performance reviews using KPIs like CSI, RO count, and technician efficiency, and implement operating standards (standardized work, 5S, safety, visual management). Manage facilities, vendors, warranty compliance, and OEM relationships, while recruiting and developing a team of up to 40 and driving Lean/Kaizen continuous improvement initiatives.
