BlackStone eIT

1 month ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide first and second-level technical IT support to end users, install and maintain desktops, laptops, and IT equipment, manage user accounts and network services, troubleshoot LAN/WAN/Wi‑Fi/VPN, support virtualization environments (VMware/Hyper‑V), and contribute to security, backup and documentation to ensure stable, secure IT operations for clients.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide first and second-level technical support for end users.
•Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
•Support Microsoft Windows operating systems and business applications.
•Manage user accounts, permissions, email accounts, and access rights.
•Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.

Key Requirements

•Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles.
•Bachelor's degree in Computer Science, Information Technology, or related field.
•Proven experience as an IT Support Engineer or similar role.
•Excellent knowledge of computer systems, mobile devices, and other tech products.
•Familiarity with remote desktop applications and help desk software.

Experience:3+ years

Education:Bachelor's

Skills:Problem-solvingCommunicationCustomer serviceTime managementDocumentation

Languages:English

Tech Stack:Microsoft 365Azure Active DirectoryWindows ServerHyper-VVMwarePowerShellVPNDNSDHCP

Company Brief

BlackStone eIT

Provides IT consulting and managed services including cloud migration, cybersecurity, and infrastructure support for small and medium-sized businesses, focusing on customized enterprise IT solutions to improve reliability and operational efficiency.

Industry: Consulting

Website

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BlackStone eIT

1 month ago

IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide first and second-level technical support for end users.
•Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
•Support Microsoft Windows operating systems and business applications.
•Manage user accounts, permissions, email accounts, and access rights.
•Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.

Key Requirements

•Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles.
•Bachelor's degree in Computer Science, Information Technology, or related field.
•Proven experience as an IT Support Engineer or similar role.
•Excellent knowledge of computer systems, mobile devices, and other tech products.
•Familiarity with remote desktop applications and help desk software.

Experience:3+ years

Education:Bachelor's

Skills:Problem-solvingCommunicationCustomer serviceTime managementDocumentation

Languages:English

Tech Stack:Microsoft 365Azure Active DirectoryWindows ServerHyper-VVMwarePowerShellVPNDNSDHCP

Company Brief

BlackStone eIT

Industry: Consulting

Website