Systems Engineer (Enterprise Channel) - Tokyo

Fortinet
Tokyo, Osaka
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 4-7 yearsEducation: bachelorsSkills: ["Collaboration","Presentation skills","Training skills","Team player","Customer-facing communication"]

Serve as the technical pre-sales and post-sales lead for Fortinet’s Enterprise Channel. Qualify and support sales leads, act as the main technical resource on sales calls, and educate customers and partners on features, integration, and troubleshooting. Own technical issue resolution with engineering and technical support, provide sales training to identified accounts, and partner closely with the team to drive cybersecurity solutions across enterprise environments.

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Fortinet
Fortinet
20 hours ago

Systems Engineer (Enterprise Channel) - Tokyo

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the technical pre-sales and post-sales lead for Fortinet’s Enterprise Channel. Qualify and support sales leads, act as the main technical resource on sales calls, and educate customers and partners on features, integration, and troubleshooting. Own technical issue resolution with engineering and technical support, provide sales training to identified accounts, and partner closely with the team to drive cybersecurity solutions across enterprise environments.
Location: Tokyo, Osaka
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Pre-sales: assist in qualifying sales leads from a technical standpoint.
  • •Lead technical resource on sales calls; answer and educate customers/partners on features, specifications, functionality, and integration.
  • •Provide post-sales technical support as the lead contact for identified accounts; work with technical support and engineering to elevate and resolve issues.
  • •Act as a technical resource on networking applications and solutions.
  • •Provide assistance to identified customers with sales training.

Key Requirements

  • •4–7 years experience in technical pre-sales support as a sales or systems engineer.
  • •4–6 years experience administering LAN/WAN/Internet services.
  • •Strong understanding of DNS and common network services (NFS, SMTP, HTTP/HTTPS) and TCP/IP.
  • •Knowledge of networking and security technologies including routing, switching, VPN, firewall, IPS, anti-virus/anti-spam, web filtering, sandboxing, SD-WAN, and cloud security.
  • •Strong protocols and encryption/authentication experience (e.g., RADIUS, PKI, IKE, certificates, IPsec, 802.1Q, SSH, SSL, SHA1/SHA, DES/3DES) plus presentation/training skills and business-level English.
Experience:4-7 yearsCybersecurityNetworkingPre-sales
Education:Bachelor's
Skills:CollaborationPresentation skillsTraining skillsTeam playerCustomer-facing communication
Languages:English
Tech Stack:DNSNFSSMTPHTTPHTTPSTCP/IPRoutingSwitchingVPNLANWANFirewallIPSAnti VirusAnti SpamWeb FilteringSandboxingSDWANCloud SecurityRADIUS

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn