Customer Experience Banker - Canal Winchester

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship management","Sales acumen","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, delivering excellent customer service while accurately processing transactions and balancing daily. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and driving disciplined outreach through follow-ups, outbound calling, and referral sourcing. Refer customers to other bank areas to deepen relationships, while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 hours ago

Customer Experience Banker - Canal Winchester

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering excellent customer service while accurately processing transactions and balancing daily. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and driving disciplined outreach through follow-ups, outbound calling, and referral sourcing. Refer customers to other bank areas to deepen relationships, while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, new-customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED plus at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor’s degree.
  • •Ability to provide excellent customer service and resolve customer issues effectively.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Disciplined sales skills to identify opportunities, follow up with new customers, perform outbound calling, and source referrals from customers and partners.
  • •Adherence to operational, security, risk, and regulatory policies and procedures.
Experience:1+ years
Education:High School
Skills:Customer serviceProblem-solvingRelationship managementSales acumenCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn