Branch Manager

KeyCorp
United States
Workplace: OnsiteFull timeUSD 69,000 - 105,000 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Public speaking","Time management","Integrity"]

Lead branch operations and compliance while building a strong client experience culture. Coach, develop, and motivate a sales-focused team to grow small business relationships through retention, expansion, and acquisition. Manage staffing, scheduling, recruiting, onboarding, and performance management, and ensure timely completion of operational tasks. Serve as a community partner by leveraging centers of influence, managing partner relationships, and driving disciplined execution of the Branch Playbook.

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FursaFursa
KeyCorp
KeyCorp
6 days ago

Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead branch operations and compliance while building a strong client experience culture. Coach, develop, and motivate a sales-focused team to grow small business relationships through retention, expansion, and acquisition. Manage staffing, scheduling, recruiting, onboarding, and performance management, and ensure timely completion of operational tasks. Serve as a community partner by leveraging centers of influence, managing partner relationships, and driving disciplined execution of the Branch Playbook.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Build, coach, and develop the branch team to deliver excellent client service and execute the Branch Playbook to achieve branch goals.
  • •Drive client acquisition and business growth through outside calling, retention, expansion, and acquisition tactics focused on small business relationships.
  • •Manage branch operations, including staffing, scheduling, recruiting, interviewing, selecting, onboarding, and training teammates.
  • •Ensure compliance with regulatory, security, and internal controls, including timely completion of branch operational tasks.
  • •Lead performance management through observational coaching, joint sales calls, and regular coaching sessions using training tools and reward/recognition.
Travel: Low travel

Pay and Benefits

Salary: USD 69,000 - 105,000 annually

Key Requirements

  • •High school diploma, GED, or equivalent experience.
  • •3+ years of sales experience with the ability to lead and coach a successful sales team.
  • •3+ years of demonstrated small business deposit/credit experience and familiarity with small business operations.
  • •General understanding of financial statements and concepts, including consumer credit (loan to value, debt to income, and credit reports).
  • •Demonstrated ability to leverage centers of influence (COIs) and influence business partners to promote and grow relationships.
Experience:3+ yearsSmall business
Education:High School
Skills:LeadershipCoachingPublic speakingTime managementIntegrity
Licenses:Notary License

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn