Sales Operations Analyst

MongoDB
Gurugram
Workplace: HybridFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Stakeholder management","Analytical","Influence"]

Sales Operations Analyst supports MongoDB’s global Sales organization through operational excellence, data governance, project ownership, and process optimization. You will manage end-to-end workflows, drive cross-functional initiatives, and deliver actionable insights to boost sales productivity. The role partners with Sales, Marketing, Finance, Deal Desk, Customer Success, and Business Systems, with a hybrid work model in Gurugram.

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FursaFursa
MongoDB
MongoDB
2 months ago

Sales Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Sales Operations Analyst supports MongoDB’s global Sales organization through operational excellence, data governance, project ownership, and process optimization. You will manage end-to-end workflows, drive cross-functional initiatives, and deliver actionable insights to boost sales productivity. The role partners with Sales, Marketing, Finance, Deal Desk, Customer Success, and Business Systems, with a hybrid work model in Gurugram.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own end-to-end operational processes to ensure data quality, governance, and process integrity across prospecting tools, lead management, account and territory management, and system audits
  • •Perform root cause analysis (RCA) on recurring operational issues and implement sustainable solutions
  • •Identify risks, process gaps, and operational inefficiencies and recommend improvements
  • •Lead medium complexity projects and communicate project updates, insights, and process changes to stakeholders in a clear and structured manner
  • •Coordinate across Sales, GTM Operations, CRM, Deal Desk, and Business Systems teams to drive project execution

Key Requirements

  • •Bachelor's degree in any discipline with minimum 5 years of experience in Sales Operations, Revenue Operations, Business Operations, Data Analytics or related functions
  • •Strong understanding of B2B sales processes, sales cycles, territory management, and CRM best practices
  • •Hands-on experience with Salesforce or any CRM tool and a strong understanding of core objects including Accounts, Contacts, Leads, Opportunities, and Territories
  • •Experience managing operational workflows, projects, or process improvement initiatives
  • •Strong analytical skills with experience using SQL for data extraction, analysis, and process automation
Experience:5+ yearsSales OperationsRevenue OperationsBusiness OperationsData Analytics
Education:Bachelor's
Skills:CommunicationProblem-solvingStakeholder managementAnalyticalInfluence
Languages:English
Tech Stack:SalesforceSQLSigmaTableauPower BICRMsLead managementTerritoriesUAT

Company Brief

MongoDB
Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2007
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn