Lead Consultant, Client Communications

T. Rowe Price
Baltimore
Workplace: HybridFull timeUSD 101,000 - 173,000 annuallyFunction: Communications, PR & CommunityExperience: 8+ yearsEducation: bachelorsSkills: ["Strategic thinking","Communication","Stakeholder management","Client relationship management","Data-driven decision making"]

Develop and maintain customized participant education communications for large U.S. retirement plans, enhancing the participant DCIO communications offer and coordinating delivery across business units. Lead engagement strategy, presentations to client boards/investment committees, and project execution with internal and external partners and vendors. Use client/participant data for needs assessments and segmentation to strengthen engagement and retention, including Target Date marketing planning and metrics.

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T. Rowe Price
T. Rowe Price
2 months ago

Lead Consultant, Client Communications

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Last checked: 10 days agoStatus: Live

Job Summary

Develop and maintain customized participant education communications for large U.S. retirement plans, enhancing the participant DCIO communications offer and coordinating delivery across business units. Lead engagement strategy, presentations to client boards/investment committees, and project execution with internal and external partners and vendors. Use client/participant data for needs assessments and segmentation to strengthen engagement and retention, including Target Date marketing planning and metrics.
Location: Baltimore
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Accountable for overall client communications and participant experience for assigned largest plans or client firms, with a goal of client retention.
  • •Develop and lead customized participant communications engagement strategies, overseeing projects and adjusting based on client feedback and timing.
  • •Lead communications presentations to client boards or investment committees using client/plan/participant data, translating trends into tailored strategies and solutions.
  • •Execute strategy by managing projects and vendors, working with internal/external partners to finalize campaign materials.
  • •Manage a library of participant education content (~50 pieces) and lead Target Date marketing (B2B) planning and metrics across relevant teams.

Pay and Benefits

Salary: USD 101,000 - 173,000 annually
Perks:Annual BonusRetirementHealth InsurancePaid LeaveHybrid Work

Key Requirements

  • •Bachelor’s degree or the equivalent combination of education and relevant experience.
  • •8+ years of total marketing experience or financial literacy education.
  • •Experience with Target Date solutions.
  • •Deep familiarity with modern marketing technology and data practices.
  • •Strong strategic thinking, communication, and stakeholder management skills to influence senior executives and partners.
Experience:8+ yearsFinancial servicesRetirement plansAsset management
Education:Bachelor's
Skills:Strategic thinkingCommunicationStakeholder managementClient relationship managementData-driven decision making

Company Brief

T. Rowe Price
Global investment management firm offering mutual funds, retirement services, and advisory solutions for individual and institutional investors. Manages assets across equities, fixed income, multi-asset, and alternative strategies.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baltimore, United States
Founded: 1937
WebsiteLinkedIn