Fraud Senior Specialist I

Truist Financial
Atlanta
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsEducation: associatesSkills: ["Investigative","Analytical thinking","Critical thinking","Communication","Time management"]

Investigate and make decisions on fraud-related cases and alerts across multiple intake channels. Analyze account activity and transactional information using banking systems, conduct client research, and apply corporate and departmental fraud policies and procedures to resolve cases within required timelines. Partner with internal and external stakeholders while maintaining strong communication. Stay current on changing laws and regulations through fraud-related training and self-study.

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Truist Financial
Truist Financial
4 days ago

Fraud Senior Specialist I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Investigate and make decisions on fraud-related cases and alerts across multiple intake channels. Analyze account activity and transactional information using banking systems, conduct client research, and apply corporate and departmental fraud policies and procedures to resolve cases within required timelines. Partner with internal and external stakeholders while maintaining strong communication. Stay current on changing laws and regulations through fraud-related training and self-study.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Analyze and decide multiple fraud-related cases or alert types.
  • •Utilize banking systems to investigate transactional information and ensure fraud requirements are met.
  • •Conduct client research to support fraud decisioning.
  • •Use critical thinking to make well-supported decisions relative to the alert type.
  • •Resolve cases or alerts within required timelines and maintain communication with internal and external partners or clients.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •Associates Degree or equivalent education and related training.
  • •3–5 years of banking, financial industry, or related experience, preferably in branch, audit, compliance, legal, risk, or lending.
  • •Strong investigative, analytical, and critical thinking skills to assess risk and decide based on policies and procedures.
  • •Strong interpersonal, communication, and client service skills.
  • •Proficiency with basic computer applications such as Microsoft Office; ability to work in a high-stress, fast-paced environment and flexible hours as required.
Experience:3-5 yearsBankingFinancial services
Education:Associate's
Skills:InvestigativeAnalytical thinkingCritical thinkingCommunicationTime management
Languages:English
Tech Stack:Microsoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn