Key Account Manager-Environment

AECOM
Gurugram
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Strategic account management","Client relationship management","Stakeholder engagement","Negotiation","Cross-functional collaboration"]

Own strategic client relationships and drive account growth across Environment, Health & Safety (EHS), Sustainability, Risk Management, and Engineering Consulting. Serve as the primary executive-facing relationship manager, develop account growth strategies, and support proposal development and commercial discussions. Coordinate cross-functional delivery teams to ensure projects meet client expectations, track performance and milestones, and proactively manage escalations to strengthen customer success, retention, and revenue growth.

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AECOM
AECOM
5 days ago

Key Account Manager-Environment

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Last checked: 5 hours agoStatus: Live

Job Summary

Own strategic client relationships and drive account growth across Environment, Health & Safety (EHS), Sustainability, Risk Management, and Engineering Consulting. Serve as the primary executive-facing relationship manager, develop account growth strategies, and support proposal development and commercial discussions. Coordinate cross-functional delivery teams to ensure projects meet client expectations, track performance and milestones, and proactively manage escalations to strengthen customer success, retention, and revenue growth.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary relationship manager for designated key accounts and build executive-level client relationships.
  • •Develop and maintain account growth strategies through account reviews and aligned service offerings.
  • •Identify opportunities for account expansion, cross-selling, and upselling; support proposals, presentations, and commercial discussions.
  • •Collaborate with technical, project management, environmental, and engineering teams to coordinate delivery and track milestones and performance.
  • •Proactively address client concerns and escalations to support high client satisfaction and retention.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsurancePaid LeaveRetirement SavingsEquity

Key Requirements

  • •Bachelor's degree in Engineering, Environmental Sciences, Business Administration, or related field.
  • •4+ years of experience in Key Account Management, Client Services, Consulting Sales, Business Development, or Strategic Account Management.
  • •Demonstrated experience managing enterprise or strategic client relationships.
  • •Strong negotiation, presentation, and stakeholder management skills.
  • •Excellent communication and relationship-building abilities.
Experience:4+ yearsEHS consultingEnvironmental servicesSustainabilityEngineering consultingRisk managementClient servicesStrategic accounts
Education:Bachelor's
Skills:Strategic account managementClient relationship managementStakeholder engagementNegotiationCross-functional collaboration
Languages:English
Tech Stack:SalesforceCRM

Company Brief

AECOM
AECOM is a global infrastructure firm providing design, consulting, construction, and management services across transportation, buildings, water, environment, and energy sectors, delivering large-scale projects for public- and private-sector clients worldwide.
Industry: Civil Engineering
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1990
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Glassdoor: 3.6
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