Product Operations Lead

Unifonic
Amman, Cairo
Workplace: RemoteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Communication","Stakeholder management","Cross-functional collaboration"]

Partner with Product Leadership to translate product strategy into scalable operating models, governance, and cross-functional workflows. Own product planning and roadmap review cadences, prioritization processes, and decision-ready reporting using KPIs, dashboards, and operational insights. Drive standardization and continuous improvements by identifying operational inefficiencies, enabling teams for launches and adoption, and promoting automation and AI tools. Coordinate across Product, Engineering, Commercial, Marketing, and Customer-facing teams to improve alignment and delivery predictability.

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FursaFursa
Unifonic
Unifonic
2 months ago

Product Operations Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Partner with Product Leadership to translate product strategy into scalable operating models, governance, and cross-functional workflows. Own product planning and roadmap review cadences, prioritization processes, and decision-ready reporting using KPIs, dashboards, and operational insights. Drive standardization and continuous improvements by identifying operational inefficiencies, enabling teams for launches and adoption, and promoting automation and AI tools. Coordinate across Product, Engineering, Commercial, Marketing, and Customer-facing teams to improve alignment and delivery predictability.
Location: Amman, Cairo
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Translate product strategy into scalable operational practices that drive alignment, efficiency, and measurable outcomes.
  • •Establish and continuously improve product operating models, governance frameworks, and cross-functional processes across Product teams.
  • •Own and optimize product planning processes, roadmap reviews, prioritization workflows, and operational cadences.
  • •Standardize product reporting, KPIs, operational dashboards, and decision-support insights using data and analytics.
  • •Lead product enablement initiatives and support product launches and adoption, including messaging and internal readiness activities.

Pay and Benefits

Perks:Annual BonusEquityPaid LeaveRemote Work

Key Requirements

  • •5+ years of experience in Product Operations, Product Management, Product Enablement, Product Marketing, Presales, Solution Consulting, or a related role.
  • •Proven experience leading or scaling operational processes within Product or SaaS organizations.
  • •Strong understanding of product lifecycle management, product delivery processes, and cross-functional collaboration.
  • •Experience working closely with Product, Engineering, and Commercial teams in fast-paced environments.
  • •Bachelor’s degree or equivalent practical experience.
Experience:5+ yearsSaaSCPaaS
Education:Bachelor's
Skills:Analytical thinkingProblem-solvingCommunicationStakeholder managementCross-functional collaboration
Tech Stack:AI toolsWorkflow automation

Company Brief

Unifonic
Provides a customer communication platform that helps businesses send SMS, WhatsApp, voice, and other omnichannel messages through APIs and workflow tools. Serves enterprises seeking to automate marketing, support, and transactional communications across the Middle East and beyond.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Riyadh, Saudi Arabia
Founded: 2006
WebsiteLinkedIn