Sales & Service Manager - Old Town Alexandria

Alo Yoga
Alexandria
Workplace: OnsiteFull timeUSD 60,000 - 73,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Interpersonal skills","Coaching","Time management","Personal accountability"]

Lead in-store sales and guest experience strategy as part of the store leadership team. You’ll root-cause sales opportunities, oversee the Sales & Service team through coaching and feedback, and maintain daily customer relationships. Partner with the General Manager to implement sales/service strategy, manage budgets and reporting metrics, and represent the business in meetings. Ensure the team embodies ALO’s mission and guiding principles while executing key deliverables.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Manager - Old Town Alexandria

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead in-store sales and guest experience strategy as part of the store leadership team. You’ll root-cause sales opportunities, oversee the Sales & Service team through coaching and feedback, and maintain daily customer relationships. Partner with the General Manager to implement sales/service strategy, manage budgets and reporting metrics, and represent the business in meetings. Ensure the team embodies ALO’s mission and guiding principles while executing key deliverables.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Root cause sales opportunities and partner with the General Manager to escalate process or system gaps
  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment, technical product education, and coaching
  • •Develop sales floor coverage plans, workforce solutions, and selling initiatives as needed
  • •Partner with the General Manager on Sales & Service strategy, implementation, budgeting, reporting, and quarterly planning metrics (e.g., Expenses, Sell-Thru)
  • •Lead team execution of ALO Sales and Service Model deliverables, represent the business in meetings/calls, and support hiring and succession planning

Pay and Benefits

Salary: USD 60,000 - 73,000 annually
Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee DiscountGym Membership

Key Requirements

  • •3–5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Exceptional interpersonal and communication skills (verbal and written)
  • •Ability to handle multiple tasks in a changing environment with independence and accountability
  • •Ability to stand and move for an entire shift and lift/push/carry up to 50 pounds
Experience:3-5 yearsRetail
Skills:CommunicationInterpersonal skillsCoachingTime managementPersonal accountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn