Account Manager, Emerging Enterprise

Braze
San Francisco
Workplace: HybridFull timeUSD 85,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Drive","Determination","Accountability","Collaboration","Organization","Time management","Presentation","Rapid learning","Communication","Networking"]

Partner with Emerging Enterprise Account Executives to expand customer relationships and drive quota-carrying upsell and renewals opportunities. Analyze customer product usage to uncover white-space for cross-sell and upsell, coordinate resources to support feature exploration and adoption, and collaborate with Renewals, Customer Success, Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing. Present value propositions to executive teams and occasionally travel for onsite customer engagement.

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FursaFursa
Braze
Braze
16 hours ago

Account Manager, Emerging Enterprise

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Last checked: 5 hours agoStatus: Live

Job Summary

Partner with Emerging Enterprise Account Executives to expand customer relationships and drive quota-carrying upsell and renewals opportunities. Analyze customer product usage to uncover white-space for cross-sell and upsell, coordinate resources to support feature exploration and adoption, and collaborate with Renewals, Customer Success, Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing. Present value propositions to executive teams and occasionally travel for onsite customer engagement.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Collaborate with Account Executives to develop and close emerging enterprise opportunities up to $75K.
  • •Analyze customer product usage to identify white space and new business units for cross-sell and upsell.
  • •Partner with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
  • •Coordinate internal resources to drive feature exploration and customer adoption.
  • •Achieve quarterly upsell and renewals targets, with occasional travel for onsite customer engagement.
Travel: Low travel

Pay and Benefits

Salary: USD 85,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid LeaveParental LeaveLearning BudgetEquity

Key Requirements

  • •2+ years of Sales or Account Management experience in SaaS sales, including at least half time in a quota-carrying role.
  • •Experience working with companies with 2,000+ employees.
  • •Ability to quickly learn and demonstrate a feature-rich application with strong product knowledge.
  • •Outstanding verbal and written presentation skills, including presenting value propositions to executive teams.
  • •Intermediate to advanced proficiency with Google Office, MS Office (Word, Excel, PowerPoint) and Keynote, plus Salesforce.com CRM (or similar).
Experience:2+ yearsSaaSEnterprise SaaSStartup technologyMobileMarketing technology
Skills:DriveDeterminationAccountabilityCollaborationOrganizationTime managementPresentationRapid learningCommunicationNetworking
Tech Stack:Salesforce.comCRMGoogle OfficeMicrosoft OfficeWordExcelPowerPointKeynoteCloud apps

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn