Sales Associate Copenhague

Hermes
Denmark
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Client relationship-building","Empathy","Adaptability","Teamwork"]

Deliver luxury client service as the first in-store impression, welcoming visitors warmly and maintaining a Hermès shopping environment. Drive sales across product universes while understanding client needs, handling inquiries and concerns, and building strong client relationships. Proactively reach current and potential customers to inform them about new products and services. Work with cultural awareness and empathy, adapting service to each client’s personality.

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FursaFursa
Hermes
Hermes
3 days ago

Sales Associate Copenhague

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver luxury client service as the first in-store impression, welcoming visitors warmly and maintaining a Hermès shopping environment. Drive sales across product universes while understanding client needs, handling inquiries and concerns, and building strong client relationships. Proactively reach current and potential customers to inform them about new products and services. Work with cultural awareness and empathy, adapting service to each client’s personality.
Location: Denmark
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Serve as the client’s first impression, conveying warmth, courtesy, elegance, and simplicity at all times.
  • •Provide excellent, client-adapted customer service while maintaining a pleasant shopping environment consistent with the Hermès brand.
  • •Develop sales across all product universes while focusing on product quality and service excellence.
  • •Call on current and potential customers to establish and maintain relationships and to inform them about new products and services.
  • •Identify and handle client enquiries and concerns.

Key Requirements

  • •At least 5 years of relevant customer-facing experience in luxury retail or another high-end service environment.
  • •Fluent Danish and English.
  • •A true passion for people and service.
  • •A team player attitude with the willingness to go the extra mile.
  • •Ability to adapt to different cultures with a sense of empathy.
Experience:Luxury retailHigh-end service
Skills:Customer serviceClient relationship-buildingEmpathyAdaptabilityTeamwork
Languages:DanishEnglish

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn