Principal Product Manager – AI Platform

Interface AI
San Francisco
Workplace: OnsiteFull timeUSD 250,000 - 320,000 annuallyFunction: Product ManagementExperience: 8+ yearsSkills: ["Systems thinking","Technical fluency","Mentorship","Quality bar raising","Cross-functional partnership"]

Own the AI platform powering every product, setting technical direction as a senior individual contributor within pillars of 3–4 PMs. Inherit and evolve a multi-component platform across agent runtime, orchestration, model lifecycle, inference reliability, and safety/compliance. Define platform contracts (APIs, versioning, deprecations), drive evaluation/quality loops, and mentor to raise the quality bar while partnering with engineering leadership to scale to millions of users.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Interface AI
Interface AI
8 months ago

Principal Product Manager – AI Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Own the AI platform powering every product, setting technical direction as a senior individual contributor within pillars of 3–4 PMs. Inherit and evolve a multi-component platform across agent runtime, orchestration, model lifecycle, inference reliability, and safety/compliance. Define platform contracts (APIs, versioning, deprecations), drive evaluation/quality loops, and mentor to raise the quality bar while partnering with engineering leadership to scale to millions of users.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the AI platform strategy end-to-end, defining what to consolidate, invest in, and sunset.
  • •Set platform contracts for APIs, versioning, deprecation, and migration across consuming teams.
  • •Drive model lifecycle decisions including selection, evaluation, benchmarking, and fine-tuning enablement.
  • •Improve inference performance and reliability using latency budgets, caching, batching, quantization, and safe rollout patterns.
  • •Lead pillar-level technical direction and mentorship, prioritizing competing demands while protecting the platform from becoming a feature factory.

Pay and Benefits

Salary: USD 250,000 - 320,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalPaid Leave

Key Requirements

  • •8+ years in product management, including 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products.
  • •Owned a multi-component platform serving multiple product teams.
  • •Deep technical fluency to read code, review architecture, and debug production issues alongside engineers.
  • •Experience with AI/ML platforms (e.g., LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks).
  • •Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements.
Experience:8+ years
Skills:Systems thinkingTechnical fluencyMentorshipQuality bar raisingCross-functional partnership
Tech Stack:LLM orchestrationFine-tuningRAGAgentic frameworksCursorMCPCopilotClaudeReplitSOC2GDPRASRTTSPII detectionEncryptionFeature flagsCanaries

Company Brief

Interface AI
Provides AI-powered virtual assistant and automation software for banks and credit unions. The platform helps financial institutions handle customer service, support routine banking tasks, and improve digital self-service across voice and chat channels.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Jose, United States
Founded: 2018
WebsiteLinkedIn