Inside Sales Representative

Ferguson
Massachusetts
Workplace: OnsiteFull timeUSD 22.45 - 35.89Function: SalesExperience: 1-3 yearsSkills: ["Customer service oriented","Relationship building","Decision-making","Follow-through","Ability to work in a fast-paced environment"]

Support customers by partnering with Sales associates to recommend products and solutions, creating timely quotations and accurate sales orders. Coordinate customer deliveries, answer sales calls with information and resolution of concerns, and use CRM and phone systems effectively. In a Monday–Friday daytime schedule, you’ll respond quickly to customer needs, learn product knowledge, and follow through in a fast-paced environment.

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Ferguson
Ferguson
1 month ago

Inside Sales Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Support customers by partnering with Sales associates to recommend products and solutions, creating timely quotations and accurate sales orders. Coordinate customer deliveries, answer sales calls with information and resolution of concerns, and use CRM and phone systems effectively. In a Monday–Friday daytime schedule, you’ll respond quickly to customer needs, learn product knowledge, and follow through in a fast-paced environment.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Work with Sales associates to support customer needs by determining best products and solutions.
  • •Provide personalized customer service via timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls with general information and resolve customer concerns/questions.
  • •Use CRM system and phone system effectively to support sales activities.

Pay and Benefits

Salary: USD 22.45 - 35.89
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •1-3 years of sales and/or customer service experience.
  • •Ability to upsell and demonstrate strong sales skills.
  • •Strong, responsive customer service with timely decision-making.
  • •Ability to react well in a fast-paced environment and follow through on commitments.
  • •General digital literacy, including Microsoft Office, and the ability to quickly learn product knowledge and processes.
Experience:1-3 years
Skills:Customer service orientedRelationship buildingDecision-makingFollow-throughAbility to work in a fast-paced environment
Tech Stack:CRMMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn