Services Consultant - Scaled Professional Services (AUNZ)

Stripe
Sydney
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Communication","Relationship building","Cross-functional collaboration","Judgment","Customer focus"]

Partner with Stripe’s Accelerate team to ensure SMB and Commercial customers get the right Professional Services to succeed on Stripe. Engage with users to understand needs, scope free or paid services, and collaborate with Account Executives for smooth handoffs. Drive service attachment and packaged service revenue through accurate scoping, strong relationships with Sales, and monitoring success metrics to demonstrate ROI.

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Stripe
Stripe
1 day ago

Services Consultant - Scaled Professional Services (AUNZ)

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Last checked: 6 hours agoStatus: Live

Job Summary

Partner with Stripe’s Accelerate team to ensure SMB and Commercial customers get the right Professional Services to succeed on Stripe. Engage with users to understand needs, scope free or paid services, and collaborate with Account Executives for smooth handoffs. Drive service attachment and packaged service revenue through accurate scoping, strong relationships with Sales, and monitoring success metrics to demonstrate ROI.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Evaluate user needs and recommend the appropriate service offering (free or paid) to drive success on Stripe.
  • •Drive Professional Services attachment for SMB and Commercial users, including implementation and integration support.
  • •Collaborate with Account Executives to ensure smooth user handoffs and aligned service offerings.
  • •Scope projects accurately to align customer needs with delivery capabilities and internal resources.
  • •Generate Professional Services revenue by selling packaged offerings, negotiating service contracts and Statements of Work (SOWs).

Key Requirements

  • •2+ years of customer-facing experience at a leading technology or payments company, with a track record of top performance.
  • •Experience in pre-sales and sales, including contract and Statement of Work (SOW) development.
  • •Ability to understand technical requirements and match them to appropriate service offerings.
  • •Strong judgment in selecting the best service offering for different user segments.
  • •Strong communication skills to translate technical concepts for business audiences.
Experience:2+ yearsPaymentsFintechTechnology
Skills:CommunicationRelationship buildingCross-functional collaborationJudgmentCustomer focus
Languages:English
Tech Stack:APIsAPI-based integrationsPaymentsStripe

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor