Operations Supervisor - Jiffy Lube Live

Live Nation Entertainment
United States
Workplace: OnsitePart timeFunction: IT Support & HelpdeskSkills: ["Communication","Prioritization","Problem-handling","Team collaboration","Guest service mindset"]

Assist the Operations Manager with day-to-day venue operations and supervise the Operations Crew for game and concert days. Build and execute crew work plans to ensure safe, timely service; support the venue maintenance plan and groundskeeping; and handle elevated staff and guest inquiries across VIP experiences, amenities, and seat upgrades. Coordinate with Security and Guest Services to meet service standards, communicate SOPs, and escalate issues with other supervisors as needed.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Operations Supervisor - Jiffy Lube Live

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Assist the Operations Manager with day-to-day venue operations and supervise the Operations Crew for game and concert days. Build and execute crew work plans to ensure safe, timely service; support the venue maintenance plan and groundskeeping; and handle elevated staff and guest inquiries across VIP experiences, amenities, and seat upgrades. Coordinate with Security and Guest Services to meet service standards, communicate SOPs, and escalate issues with other supervisors as needed.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: IT Support & Helpdesk
Seniority: Manager level

Key Responsibilities

  • •Work directly with the Ops Manager to perform day-of-show duties.
  • •Create a work plan for the operations crew and ensure tasks are completed safely and on time.
  • •Assist with the venue maintenance plan, including groundskeeping.
  • •Respond to elevated staff and guest inquiries and concerns across shows, VIP program, and seat upgrades.
  • •Keep SOPs current and communicate them to team members; report guest or team issues to the Operations Manager and escalate as needed.

Key Requirements

  • •Working knowledge of high-volume nightclub operations, responsible alcohol service, and guest relations.
  • •Skills in guest relations and staff relations, including assessing and anticipating guests’ special needs.
  • •Ability to prioritize duties and communicate effectively in a fast-paced environment.
  • •Ability to handle multiple tasks and issues at one time with an upbeat attitude.
  • •Communicate well with team members and managers while fostering unity and camaraderie.
Experience:Live musicNightclub operationsGuest relations
Skills:CommunicationPrioritizationProblem-handlingTeam collaborationGuest service mindset

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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