Experience Engagement Program Manager (Thai Market), SG

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Analytical thinking","Problem-solving","Organizational skills","Prioritization","Stakeholder communication"]

Lead large-scale program and project initiatives for TikTok’s APAC Business Integrity Advertiser Experience team, partnering closely with Sales, advertisers, and cross-functional stakeholders. Drive operational excellence by improving key metrics through targeted education, data-driven strategy, and KPI tracking for the Thai market. Identify trends to enhance detection and support processes, and advise sales teams and Thai advertisers using analytics to improve outcomes and business results.

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FursaFursa
TikTok
TikTok
1 month ago

Experience Engagement Program Manager (Thai Market), SG

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Last checked: 22 hours agoStatus: Live

Job Summary

Lead large-scale program and project initiatives for TikTok’s APAC Business Integrity Advertiser Experience team, partnering closely with Sales, advertisers, and cross-functional stakeholders. Drive operational excellence by improving key metrics through targeted education, data-driven strategy, and KPI tracking for the Thai market. Identify trends to enhance detection and support processes, and advise sales teams and Thai advertisers using analytics to improve outcomes and business results.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Spearhead large-scale strategic projects and resolve operational challenges in partnership with cross-functional teams, particularly Sales.
  • •Build and maintain relationships with leaders across Sales and Business Integrity to improve collaboration and alignment.
  • •Improve operational metrics through targeted education initiatives and provide regular updates on trends and change impacts to Thai-speaking stakeholders.
  • •Use data-driven insights to shape and execute strategies aligned with company objectives and track key performance indicators with data/measurement partners.
  • •Identify trends and recommend improvements to detection and support processes; consult and coach sales teams and Thai advertisers using insights to drive better results.

Key Requirements

  • •Minimum 5 years of experience in program or project management, preferably in the internet or technology industry.
  • •Proficiency in written and spoken English and Thai to communicate with Thai markets and stakeholders.
  • •Strong analytical thinking and problem-solving skills with experience applying them in daily operations.
  • •Ability to present analytical findings to cross-functional teams and leadership to influence strategy and decision-making.
  • •Exceptional organizational skills with the ability to prioritize and manage tasks in a fast-paced setting.
Experience:5+ yearsInternetTechnology industry
Skills:Analytical thinkingProblem-solvingOrganizational skillsPrioritizationStakeholder communication
Languages:EnglishThai

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn