Collision Concierge - AutoNation Collision Center North Corpus Christi

AutoNation
United States
Workplace: OnsiteFull timeUSD 35,000 - 55,000 annuallyFunction: Hospitality & Food ServiceSkills: ["Communication","Consultative","Interpersonal","Organizational","Detail-oriented"]

Serve as the first point of contact for dealership customers with collision needs—greeting customers, discussing repair options, documenting repair requirements and estimates, and securing approval for needed work. Coordinate repair status updates with the local collision center, explain basic collision repair/insurance program parameters (DRP/non-DRP), and process transactions with full compliance. Follow up to ensure expectations are met while building rapport and referrals and helping with career growth paths.

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FursaFursa
AutoNation
AutoNation
4 weeks ago

Collision Concierge - AutoNation Collision Center North Corpus Christi

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Serve as the first point of contact for dealership customers with collision needs—greeting customers, discussing repair options, documenting repair requirements and estimates, and securing approval for needed work. Coordinate repair status updates with the local collision center, explain basic collision repair/insurance program parameters (DRP/non-DRP), and process transactions with full compliance. Follow up to ensure expectations are met while building rapport and referrals and helping with career growth paths.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Greet customers and discuss repair options on the service drive or in the sales department.
  • •Document customer repair needs and estimated costs, and obtain customer approval for needed repairs.
  • •Update customers and internal associates on vehicle repair status in partnership with the collision center.
  • •Understand basic collision repair parameters and insurance programs (DRP and non-DRP).
  • •Process transactions, follow all state and federal compliance requirements, and follow up to ensure expectations are met.

Pay and Benefits

Salary: USD 35,000 - 55,000 annually
Perks:401kHealth InsuranceDentalVisionMaternity BenefitsVehicle Discount

Key Requirements

  • •Provide an exceptional customer experience.
  • •Set and achieve targeted goals.
  • •Be detail-oriented and organized.
  • •Communicate effectively in consultative, interpersonal, and organizational ways.
  • •Have experience and desire to work with technology; must have a valid in-state driver’s license with an acceptable, safe driving record.
Experience:AutomotiveCollision repairRetailSales
Skills:CommunicationConsultativeInterpersonalOrganizationalDetail-oriented
Licenses:Valid in-state driver’s license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn