DCOPS Tech III

Rackspace
Chicago
Workplace: OnsiteFull timeUSD 52,015 - 76,250.9 annuallyFunction: IT Operations (Systems/Network Admin)Education: high_schoolSkills: ["Monitoring","Prioritization","Troubleshooting"]

Own IT infrastructure operations within the data center, ensuring secure, stable customer server environments and maximum uptime. Monitor and triage an internal ticketing system, perform storage troubleshooting and RAID configuration changes, and support server hardware and operating systems (Windows Server, Red Hat, Ubuntu, VMware ESX). Handle cabling (fiber/copper), deploy network devices (switches, firewalls, load balancers), and complete customer maintenance requests including mounting, cabling, and OS installs.

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FursaFursa
Rackspace
Rackspace
11 hours ago

DCOPS Tech III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own IT infrastructure operations within the data center, ensuring secure, stable customer server environments and maximum uptime. Monitor and triage an internal ticketing system, perform storage troubleshooting and RAID configuration changes, and support server hardware and operating systems (Windows Server, Red Hat, Ubuntu, VMware ESX). Handle cabling (fiber/copper), deploy network devices (switches, firewalls, load balancers), and complete customer maintenance requests including mounting, cabling, and OS installs.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Monitor and prioritize an internal ticketing system to provide customer support.
  • •Troubleshoot storage, perform storage upgrades, address hardware issues, and make RAID configuration changes.
  • •Provide hardware support and upgrades for servers running Windows Server, Red Hat Enterprise Server, Ubuntu Linux, or VMware ESX Server.
  • •Perform basic operating system administration including network IP setup, fresh OS installs (using PXE), firmware updates, and basic OS troubleshooting.
  • •Install/upgrade cabling and data center/network hardware, including fiber/copper cabling, testing connectivity, and deploying switches, firewalls, load-balancers, and security appliances; complete customer maintenance requests.

Pay and Benefits

Salary: USD 52,015 - 76,250.9 annually
Equity and Bonus:Equity

Key Requirements

  • •Must be a US Citizen.
  • •High School Diploma or equivalent is required.
  • •2-years’ experience working in a data center environment.
  • •Able to build, repair or upgrade hardware components.
  • •Strong understanding of storage RAID configurations and requirements.
Experience:Data center
Education:High School
Skills:MonitoringPrioritizationTroubleshooting
Tech Stack:Microsoft Windows ServerWindows ServerRed Hat Enterprise ServerUbuntu LinuxVMware ESX ServerPXERAIDFiber cablingCopper cablingNetwork IPDASNASSwitchesFirewallsLoad-balancersSecurity appliances

Eligibility

Nationality:US National

Company Brief

Rackspace
Provides managed cloud services, multi-cloud solutions, and managed hosting across public and private cloud platforms, helping enterprises design, operate, and optimize cloud infrastructure and applications.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Antonio, United States
Founded: 1998
WebsiteLinkedIn