Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Organizational skills","Problem-solving","Resilience"]

Oversee front-of-house operations to deliver an exceptional dining experience. Supervise waitstaff performance, delegate duties, train new team members, and manage reservations, seating, and work schedules to ensure adequate coverage during peak times. Coordinate with kitchen and bar staff for accurate, timely service, handle guest inquiries and complaints with tact, maintain cleanliness, and manage cash handling and end-of-shift reconciliations.

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Power International Holding
Power International Holding
4 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an exceptional dining experience. Supervise waitstaff performance, delegate duties, train new team members, and manage reservations, seating, and work schedules to ensure adequate coverage during peak times. Coordinate with kitchen and bar staff for accurate, timely service, handle guest inquiries and complaints with tact, maintain cleanliness, and manage cash handling and end-of-shift reconciliations.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide exceptional guest service by greeting guests, assisting with seating arrangements, and promptly addressing inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Coordinate with kitchen and bar staff to ensure accurate and timely delivery of food and drinks.
  • •Manage reservations and seating charts, handle cash and payments, and resolve customer complaints diplomatically.

Key Requirements

  • •Minimum 5 years of working experience; 3 years of relevant working experience.
  • •Ability to provide exceptional interpersonal communication and handle guest inquiries and complaints professionally.
  • •Strong leadership and supervisory capability to oversee and motivate waitstaff.
  • •Excellent organizational skills for reservations, seating coordination, and maintaining efficient service flow during busy periods.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
Experience:5+ years
Education:Certification / Diploma
Skills:LeadershipCommunicationOrganizational skillsProblem-solvingResilience
Certifications:Quality and Safety L2Food Safety and Sanitation L2Product and Service Knowledge L2Guest Relations L2
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website