Sales Support Associate III

Tapestry
Texas
Workplace: OnsiteFull timeUSD 15 - 19.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organizational skills","Multitasking","Attention to detail"]

Provide friendly, efficient customer service at the cash wrap and maintain a well-stocked, well-presented sales floor. Operate POS accurately, handle cash/media per policy, and recommend add-ons and gift cards. Receive and organize shipments, manage inventory and replenish floor stock, and execute visual merchandising updates. Partner with the store team to support customer requests, uphold housekeeping standards, and follow Loss Prevention guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide friendly, efficient customer service at the cash wrap and maintain a well-stocked, well-presented sales floor. Operate POS accurately, handle cash/media per policy, and recommend add-ons and gift cards. Receive and organize shipments, manage inventory and replenish floor stock, and execute visual merchandising updates. Partner with the store team to support customer requests, uphold housekeeping standards, and follow Loss Prevention guidelines.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Knowledge of fashion trends and competition.
  • •Basic computer skills and familiarity with cash register systems, including using iPad/laptop and Mobile POS.
  • •Strong English language proficiency and ability to work a flexible schedule (nights, weekends, peak periods).
Experience:1+ yearsRetailLuxury retailCustomer service
Skills:Customer serviceCommunicationOrganizational skillsMultitaskingAttention to detail
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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