1Password

4 weeks ago

Staff Technical Account Manager (German)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead the technical post-sale lifecycle for complex SaaS customers in the UK, focusing on identity, access, and SaaS security. Own onboarding, adoption, and renewal conversations with German-speaking clients, mentor peers, and influence product and enablement to scale customer impact in a remote-first environment.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
•Lead technical implementation, including integrations, configuration, and security reviews.
•Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success.
•Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn.
•Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership.

Pay and Benefits

Perks:Health InsuranceRemote WorkRsus

Key Requirements

•6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security-focused B2B environment.
•Fluent in German; written and spoken.
•Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the post-sale journey with complex customer requirements.
•Advanced understanding of modern security frameworks and identity protocols (e.g., SSO, SCIM, SAML, OAuth) and how they support standards like SOC 2, ISO 27001, and GDPR.
•Must be able to work autonomously in a remote-first environment and collaborate cross-functionally as a trusted subject matter expert.

Experience:6+ yearsSaaSCybersecurityIdentity & access management

Skills:CommunicationMentoringOnboardingCustomer focusStorytelling

Languages:GermanEnglish

Tech Stack:SSOSCIMSAMLOAuthMDM1PasswordSaaS lifecycle managementDevice posture

Company Brief

1Password

1Password (AgileBits Inc.) provides a password manager and identity-security platform for individuals and businesses, offering secure credential storage, sharing, and access management across devices and AI agents.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Toronto, Canada

Founded: 2005

Glassdoor: 3.3

Website LinkedIn Glassdoor

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1Password

4 weeks ago

Staff Technical Account Manager (German)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
•Lead technical implementation, including integrations, configuration, and security reviews.
•Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success.
•Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn.
•Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership.

Pay and Benefits

Perks:Health InsuranceRemote WorkRsus

Key Requirements

•6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security-focused B2B environment.
•Fluent in German; written and spoken.
•Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the post-sale journey with complex customer requirements.
•Advanced understanding of modern security frameworks and identity protocols (e.g., SSO, SCIM, SAML, OAuth) and how they support standards like SOC 2, ISO 27001, and GDPR.
•Must be able to work autonomously in a remote-first environment and collaborate cross-functionally as a trusted subject matter expert.

Experience:6+ yearsSaaSCybersecurityIdentity & access management

Skills:CommunicationMentoringOnboardingCustomer focusStorytelling

Languages:GermanEnglish

Tech Stack:SSOSCIMSAMLOAuthMDM1PasswordSaaS lifecycle managementDevice posture

Company Brief

1Password

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Toronto, Canada

Founded: 2005

Glassdoor: 3.3

Website LinkedIn Glassdoor