Senior Software Engineer, Platform Security

Decagon
San Francisco
Workplace: OnsiteFull timeUSD 200,000 - 330,000 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 5+ yearsSkills: ["Communication","Problem-solving","Collaboration","Attention to detail","Strategic thinking"]

Design, build, and operate secure multi-tenant infrastructure powering Decagon's AI platform. Create secure templates and automation, own infrastructure-as-code and GitOps, expand alerting/secrets/IAM/remediation platforms, and translate enterprise compliance requirements (SOC 2, ISO 27001, GDPR) into automated controls, partnering with Security, Infrastructure, and product engineering to raise platform security and reliability.

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Decagon
Decagon
3 months ago

Senior Software Engineer, Platform Security

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Design, build, and operate secure multi-tenant infrastructure powering Decagon's AI platform. Create secure templates and automation, own infrastructure-as-code and GitOps, expand alerting/secrets/IAM/remediation platforms, and translate enterprise compliance requirements (SOC 2, ISO 27001, GDPR) into automated controls, partnering with Security, Infrastructure, and product engineering to raise platform security and reliability.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Design and implement secure, multi-tenant infrastructure that isolates customer data while enabling efficient AI model serving across our platform.
  • •Build "golden paths" for security including service templates, libraries, terraform policies, and automation, so new services are secure and production-ready by default.
  • •Own infrastructure-as-code (Terraform) and GitOps best practices, including reusable modules and policy-as-code.
  • •Expand and help operate the platforms behind alerting detection, secrets management, IAM, and automated remediation, integrating them cleanly into CI/CD and developer workflows.
  • •Partner with Security, Infrastructure, and product engineering teams to translate enterprise and compliance requirements (SOC 2, ISO 27001, GDPR) into reliable, automated technical controls.

Pay and Benefits

Salary: USD 200,000 - 330,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionEquity401kParental Leave

Key Requirements

  • •5+ years building and operating production infrastructure, with meaningful exposure to security or a strong interest in moving deeper into security problems.
  • •Deep knowledge of Google Cloud Platform and/or AWS, including compute, networking, IAM, and security services.
  • •Proficiency with infrastructure-as-code (Terraform, Ansible, or similar) and a track record of building developer-facing tooling and automation.
  • •Strong coding ability in at least one systems language (eg. Python, Go, TypeScript) and comfort building paved-path tooling teams actually adopt.
  • •Experience applying AI-assisted tooling (Cursor, Claude Code, and similar) to make engineers dramatically more effective.
Experience:5+ yearsSecurityInfrastructureAiEnterprise
Skills:CommunicationProblem-solvingCollaborationAttention to detailStrategic thinking
Tech Stack:TerraformAnsiblePythonGoTypeScriptAWSGCPKubernetesCI/CDGitOps

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor