Decagon

1 month ago

Senior Platform Engineer, Security

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Design, build, and operate secure multi-tenant infrastructure powering Decagon's AI platform. Create secure templates and automation, own infrastructure-as-code and GitOps, expand alerting/secrets/IAM/remediation platforms, and translate enterprise compliance requirements (SOC 2, ISO 27001, GDPR) into automated controls, partnering with Security, Infrastructure, and product engineering to raise platform security and reliability.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Manager level

Key Responsibilities

•Design and implement secure, multi-tenant infrastructure that isolates customer data while enabling efficient AI model serving across our platform.
•Build "golden paths" for security including service templates, libraries, terraform policies, and automation, so new services are secure and production-ready by default.
•Own infrastructure-as-code (Terraform) and GitOps best practices, including reusable modules and policy-as-code.
•Expand and help operate the platforms behind alerting detection, secrets management, IAM, and automated remediation, integrating them cleanly into CI/CD and developer workflows.
•Partner with Security, Infrastructure, and product engineering teams to translate enterprise and compliance requirements (SOC 2, ISO 27001, GDPR) into reliable, automated technical controls.

Pay and Benefits

Salary: USD 200,000 - 330,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionEquity401kParental Leave

Key Requirements

•5+ years building and operating production infrastructure, with meaningful exposure to security or a strong interest in moving deeper into security problems.
•Deep knowledge of Google Cloud Platform and/or AWS, including compute, networking, IAM, and security services.
•Proficiency with infrastructure-as-code (Terraform, Ansible, or similar) and a track record of building developer-facing tooling and automation.
•Strong coding ability in at least one systems language (eg. Python, Go, TypeScript) and comfort building paved-path tooling teams actually adopt.
•Experience applying AI-assisted tooling (Cursor, Claude Code, and similar) to make engineers dramatically more effective.

Experience:5+ yearsSecurityInfrastructureAiEnterprise

Skills:CommunicationProblem-solvingCollaborationAttention to detailStrategic thinking

Tech Stack:TerraformAnsiblePythonGoTypeScriptAWSGCPKubernetesCI/CDGitOps

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Decagon

1 month ago

Senior Platform Engineer, Security

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Manager level

Key Responsibilities

•Design and implement secure, multi-tenant infrastructure that isolates customer data while enabling efficient AI model serving across our platform.
•Build "golden paths" for security including service templates, libraries, terraform policies, and automation, so new services are secure and production-ready by default.
•Own infrastructure-as-code (Terraform) and GitOps best practices, including reusable modules and policy-as-code.
•Expand and help operate the platforms behind alerting detection, secrets management, IAM, and automated remediation, integrating them cleanly into CI/CD and developer workflows.
•Partner with Security, Infrastructure, and product engineering teams to translate enterprise and compliance requirements (SOC 2, ISO 27001, GDPR) into reliable, automated technical controls.

Pay and Benefits

Salary: USD 200,000 - 330,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionEquity401kParental Leave

Key Requirements

•5+ years building and operating production infrastructure, with meaningful exposure to security or a strong interest in moving deeper into security problems.
•Deep knowledge of Google Cloud Platform and/or AWS, including compute, networking, IAM, and security services.
•Proficiency with infrastructure-as-code (Terraform, Ansible, or similar) and a track record of building developer-facing tooling and automation.
•Strong coding ability in at least one systems language (eg. Python, Go, TypeScript) and comfort building paved-path tooling teams actually adopt.
•Experience applying AI-assisted tooling (Cursor, Claude Code, and similar) to make engineers dramatically more effective.

Experience:5+ yearsSecurityInfrastructureAiEnterprise

Skills:CommunicationProblem-solvingCollaborationAttention to detailStrategic thinking

Tech Stack:TerraformAnsiblePythonGoTypeScriptAWSGCPKubernetesCI/CDGitOps

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor