Dandy

2 months ago

Clinical Account Manager UK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Account Manager role owning a 100+ account book in the Dandy SMB segment, focused on Net Revenue Retention, upselling within dental practices, expanding to new locations, and building strong clinician relationships through consultative support and data-driven insights.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Drive Net Revenue Retention (NRR) through strategic account planning and proactive customer engagement
•Identify and execute upsell and cross-sell opportunities within your book of business and drive activations of more users/doctors within a practice
•Build and maintain strong, long-lasting relationships with doctors at key accounts to foster trust and loyalty and negotiate commercial terms
•Drive expansion by selling into additional practice locations and sales of scanners within practices
•Collaborate with cross-functional teams (sales, training, customer support) to retain customers and disseminate learnings to drive product enhancements

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalRetirement Savings

Key Requirements

•6+ years of experience in the dental industry in Sales, Account Management, Customer Success, or a role interfacing directly with dentists
•Track record of upselling and growing your account portfolio
•Established and managed relationships with multiple stakeholders at small to medium sized businesses
•Enjoy talking on the phone with clients for over 60% of your day
•Comfortable analyzing data and using dashboards to inform decisions and outreach

Experience:6+ yearsDental

Skills:CommunicationProblem-solvingOrganizational skillsRelationship-buildingSales

Languages:English

Tech Stack:Data dashboards

Company Brief

Dandy

Dandy is a fully digital dental lab that provides intraoral scanners, chairside software, real-time clinical support, and AI‑accelerated manufacturing to streamline prosthetic workflows and improve patient outcomes for dental practices and DSOs.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Dandy

2 months ago

Clinical Account Manager UK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Drive Net Revenue Retention (NRR) through strategic account planning and proactive customer engagement
•Identify and execute upsell and cross-sell opportunities within your book of business and drive activations of more users/doctors within a practice
•Build and maintain strong, long-lasting relationships with doctors at key accounts to foster trust and loyalty and negotiate commercial terms
•Drive expansion by selling into additional practice locations and sales of scanners within practices
•Collaborate with cross-functional teams (sales, training, customer support) to retain customers and disseminate learnings to drive product enhancements

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalRetirement Savings

Key Requirements

•6+ years of experience in the dental industry in Sales, Account Management, Customer Success, or a role interfacing directly with dentists
•Track record of upselling and growing your account portfolio
•Established and managed relationships with multiple stakeholders at small to medium sized businesses
•Enjoy talking on the phone with clients for over 60% of your day
•Comfortable analyzing data and using dashboards to inform decisions and outreach

Experience:6+ yearsDental

Skills:CommunicationProblem-solvingOrganizational skillsRelationship-buildingSales

Languages:English

Tech Stack:Data dashboards

Company Brief

Dandy

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor