Associate Account Manager - Oman (Muscat)

Fresha
Muscat
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Listening","Time management","Self-starter","Problem-solving"]

Own KPIs for monetisation, retention, and revenue growth by proactively engaging and educating partners on the value of the Fresha platform. Upsell using account reporting, drive partner experience through regular video meetings, and maintain a consistent outreach/contact strategy to reduce churn. This role is for someone commercially motivated, fluent in Arabic and English, and comfortable working autonomously in a fast-paced environment.

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FursaFursa
Fresha
Fresha
23 hours ago

Associate Account Manager - Oman (Muscat)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own KPIs for monetisation, retention, and revenue growth by proactively engaging and educating partners on the value of the Fresha platform. Upsell using account reporting, drive partner experience through regular video meetings, and maintain a consistent outreach/contact strategy to reduce churn. This role is for someone commercially motivated, fluent in Arabic and English, and comfortable working autonomously in a fast-paced environment.
Location: Muscat
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Meet KPIs for monetisation, retention, and revenue growth by proactively engaging and educating partners on Fresha’s value.
  • •Analyse account reports and execute plans to upsell and increase monetised revenue from existing accounts.
  • •Build partner relationships through online video meetings to ensure a strong partner experience.
  • •Maintain a consistent contact strategy across your portfolio to keep partners engaged and reduce churn.

Key Requirements

  • •Fluent in Arabic and English.
  • •1-2 years experience as an SDR and 1-2 years as a revenue generating account manager.
  • •Demonstrable experience driving commercial growth across large account bases, ideally in the SaaS industry.
  • •Shown to be commercially motivated and able to adapt to achieve targets in a fast-paced environment.
  • •Experience selling into SMB plus excellent communication, time management, and problem-solving skills.
Experience:SaaSSMB
Skills:CommunicationListeningTime managementSelf-starterProblem-solving
Languages:ArabicEnglish

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn