Implementation Senior Consultant

Visa
United Arab Emirates
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 8+ yearsEducation: bachelorsSkills: ["Customer-oriented","Stakeholder communication","Relationship-building","Mentorship","Data-driven decision-making"]

Lead complex client onboardings and implementations with regulatory constraints, serving as a trusted advisor on how clients leverage the platform and APIs. Run advanced platform and API demos, guide resolution of escalations and ambiguous issues, and own delivery governance, onboarding strategy, and escalation management. Define and improve onboarding standards and playbooks, partner with Product, Engineering, and Customer Success to enhance onboarding and adoption, and track KPIs to optimize client time to value.

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FursaFursa
Visa
Visa
2 months ago

Implementation Senior Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead complex client onboardings and implementations with regulatory constraints, serving as a trusted advisor on how clients leverage the platform and APIs. Run advanced platform and API demos, guide resolution of escalations and ambiguous issues, and own delivery governance, onboarding strategy, and escalation management. Define and improve onboarding standards and playbooks, partner with Product, Engineering, and Customer Success to enhance onboarding and adoption, and track KPIs to optimize client time to value.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Lead complex client onboardings and implementations across multiple dependencies or regulatory constraints.
  • •Advise clients on leveraging the platform and APIs to meet requirements.
  • •Deliver advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
  • •Guide resolution of complex client issues, escalations, and ambiguous problems.
  • •Own delivery governance, onboarding strategy, escalation management, and continuous improvement of onboarding standards, playbooks, and ways of working.

Key Requirements

  • •8+ years of relevant work experience with a Bachelor’s degree, or 5+ years with an Advanced Degree (e.g., Master’s, MBA, JD, MD), or 2+ years with a PhD.
  • •Experience operating in cloud, microservices, and API/streaming architectures, with familiarity with change control, release, and resiliency practices.
  • •Regulatory knowledge (GCC banking and payment controls, risk frameworks) with proven delivery to audit/compliance expectations.
  • •Demonstrated ability to deliver complex, multi-market projects on time and within scope using advanced project management methodologies (Agile, Lean, hybrid).
  • •Recognized ability to build trust-based relationships with C-level executives, clients, and cross-functional partners across the implementation lifecycle.
Experience:8+ years
Education:Bachelor's
Skills:Customer-orientedStakeholder communicationRelationship-buildingMentorshipData-driven decision-making
Languages:Russian
Tech Stack:PlatformAPIsCloudMicroservicesAPI/streamingChange controlRelease managementResiliencyAgileLeanJaywanAEP switch

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor