Retail Supervisor - Full Time (Gilroy)

Puma
United States
Workplace: OnsiteFull timeUSD 22.9 - 25.9Function: Data Science & Machine LearningExperience: 1-2 yearsSkills: ["Customer service","Teamwork","Communication","Problem-solving","Quick learning"]

Lead day-to-day store operations by delivering consistently high customer experience while helping the store achieve or exceed sales, KPIs, and profitability goals. Support the Store Manager with recruiting, training, development, and succession planning. Own payroll control and service-driven scheduling, manage inventory and shrink targets through physical counts, and ensure accurate incoming/outgoing merchandise processing. Maintain compliance with policies and uphold a safe, healthy, and compliant store environment, including non-traditional hours.

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Puma
Puma
1 day ago

Retail Supervisor - Full Time (Gilroy)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead day-to-day store operations by delivering consistently high customer experience while helping the store achieve or exceed sales, KPIs, and profitability goals. Support the Store Manager with recruiting, training, development, and succession planning. Own payroll control and service-driven scheduling, manage inventory and shrink targets through physical counts, and ensure accurate incoming/outgoing merchandise processing. Maintain compliance with policies and uphold a safe, healthy, and compliant store environment, including non-traditional hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in line with brand values and service standards.
  • •Ensure the store achieves or exceeds sales, KPIs, and profitability goals using short- and long-term planning and expense control.
  • •Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession of employees.
  • •Control payroll and create service-driven schedules to maintain a profitable, high-service store.
  • •Manage inventory and shrink goals, including physical inventory counts, and handle incoming/outgoing merchandise.

Pay and Benefits

Salary: USD 22.9 - 25.9

Key Requirements

  • •1–2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals.
  • •Reason through complex issues and present information to large groups.
  • •Strong teamwork and excellent communication skills.
  • •Computer skills, basic knowledge of MS Office, and retail software; ability to lift/carry up to 30 pounds regularly.
Experience:1-2 yearsRetailApparelFootwear
Skills:Customer serviceTeamworkCommunicationProblem-solvingQuick learning
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn