OTC Process- Representative/ Specialist- Billing (Bengaluru, KA, IN, 560103)
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-6 yearsEducation: bachelorsSkills: ["Attention to detail","Accuracy","Communication","Process improvement","Customer focus"]Support the Opportunity to Cash (OTC) end-to-end process within Global Business Services, focusing on billing activities such as invoice generation, document verification, and reconciliation with sales orders. Coordinate with sales order teams to resolve missing information, manage billing disputes and customer queries, and drive timely billing request closures. Participate in continuous improvement, help meet SLA and customer satisfaction goals, and perform month/quarter-end billing activities.
