Personal Banker

Commerce Bancshares
United States
Workplace: OnsiteFull timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Interpersonal communication","Verbal communication","Written communication","Attention to detail"]

Serve as the face of Commerce Bank in a retail branch, helping customers through needs-based conversations and sales fulfillment. Build and maintain long-lasting customer relationships by recommending appropriate retail products and digital solutions, handling transactions accurately, and referring complex needs to specialists. Provide excellent customer experience in person and over the phone while meeting individual and branch sales/service goals, supported by training and tools.

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Commerce Bancshares
Commerce Bancshares
3 days ago

Personal Banker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the face of Commerce Bank in a retail branch, helping customers through needs-based conversations and sales fulfillment. Build and maintain long-lasting customer relationships by recommending appropriate retail products and digital solutions, handling transactions accurately, and referring complex needs to specialists. Provide excellent customer experience in person and over the phone while meeting individual and branch sales/service goals, supported by training and tools.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Interact with customers in person and over the phone to meet their financial needs through needs-based conversations and sales fulfillment.
  • •Actively listen, understand customer needs, and make appropriate product and service recommendations to achieve sales and service goals.
  • •Educate customers on retail products and digital solutions that enhance customer experience and support sales goals.
  • •Ensure financial transactions are completed accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid PersonalLearning Budget

Key Requirements

  • •High school diploma or equivalent combination of education and experience required.
  • •1+ years of sales or customer service experience required.
  • •Strong sales skills with the ability to deliver an excellent customer experience in person and over the phone.
  • •Ability to meet personal and branch sales and customer service expectations.
  • •Proficient with Microsoft Word, Excel, and Outlook.
Experience:1+ yearsSalesCustomer service
Education:High School
Skills:Customer focusInterpersonal communicationVerbal communicationWritten communicationAttention to detail
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft Outlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn