Brand Operations Specialist, Advertisement Team - LATAM

TikTok
São Paulo
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer centricity","Attention to detail","Project management","Organizational skills","Analytical skills"]

Own end-to-end consultative support for Premium Brand Reservation Products booking and trafficking, including ad account/BC creation, approvals, pricing discount reviews, allowlisting, inventory holds, QA, and campaign reporting. Monitor managed-service delivery, troubleshoot issues, and escalate to product/engineering teams. Advise on campaign setup to meet client KPIs, provide technical client communications, and create documentation and training to support new products and platform updates.

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FursaFursa
TikTok
TikTok
1 month ago

Brand Operations Specialist, Advertisement Team - LATAM

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own end-to-end consultative support for Premium Brand Reservation Products booking and trafficking, including ad account/BC creation, approvals, pricing discount reviews, allowlisting, inventory holds, QA, and campaign reporting. Monitor managed-service delivery, troubleshoot issues, and escalate to product/engineering teams. Advise on campaign setup to meet client KPIs, provide technical client communications, and create documentation and training to support new products and platform updates.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Own end-to-end consultative support for Sales for Premium Brand Reservation Products booking and trafficking workflow.
  • •Manage ad account and BC creation, quote/invoice/contract consultation & approval, and pricing discount review & approval.
  • •Handle allowlisting, extended inventory holds, setup, campaign management, QA, and reporting for reservation and auction managed service campaigns.
  • •Monitor campaign delivery to ensure target audience reach and smooth execution; manage report requests, collaborate on creative approvals, troubleshoot, and escalate issues.
  • •Provide technical and operational client communications support for Client Solutions, escalate and investigate issues with product & engineering, and create/distribute product documentation and training inputs.

Key Requirements

  • •Experience in an Ad Operations role and/or technical client service
  • •Experience managing and executing reservation and auction ad platform campaigns
  • •Experience monitoring and analyzing ad campaigns to identify performance optimization opportunities
  • •Experience working with 3rd party measurement partners
  • •Strong verbal and written communication skills in Spanish & Portuguese for LATAM stakeholder communication
Skills:Customer centricityAttention to detailProject managementOrganizational skillsAnalytical skills
Languages:SpanishPortuguese
Tech Stack:Ad account3rd party measurement partnersIASDVDCMMOAT

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn